Alber e-fix E36 - Drive and Communication Errors (M & S Codes)

14
Display Fault Remedy
M20, M22,
M24,
M26,
M28
Right drive electronics fault Switch the system off and on again.
If the error occurs again: you need a new wheel.
M21, M23,
M25, M27,
M29
Left drive electronics fault Switch the system off and on again.
If the error occurs again: you need a new wheel.
M30, M32 Right drive rotor position sensor fault Switch the system off and on again.
If the error occurs again: you need a new wheel.
M31, M33 Left drive rotor position sensor fault Switch the system off and on again.
If the error occurs again: you need a new wheel.
M34, M36,
M38, M40,
M42, M44,
M46, M48,
M50
Right drive electronics fault Switch the system off and on again.
If the error occurs again: you need a new wheel.
M35, M37,
M39, M41,
M43, M45,
M47, M49,
M51
Left drive electronics fault Switch the system off and on again.
If the error occurs again: you need a new wheel.
M52 Right drive disengaged Couple drive.
M53 Left drive disengaged Couple drive.
M54 Left and right drive disengaged Couple drives.
M55, M56 High drive temperature Reduce speed.
Allow the drives to cool.
S10 Cannot communicate with the right drive Switch the system off and on again.
Replace the right wheel on the left-hand side.
If the error occurs again: renew cabling, send the wheel to
Alber for servicing.
S11 Cannot communicate with the left drive Switch the system off and on again.
Replace the left wheel on the right-hand side.
If the error occurs again: renew cabling, send the wheel to
Alber for servicing.
S12 Cannot communicate with the battery pack Switch off the system, unplug the control unit from the
battery pack, remove the battery pack from the battery
holder.
Reinsert the battery pack in the battery holder and connect
the control unit
If the error occurs again you need a new battery pack.
S13 No system communication Check the plug connections.
If the error occurs again: send the system to Alber for ser-
vicing.
S14 Drive encoding failure Send both wheels to Alber for servicing.
Only for control units with Bluetooth
(Art. No. 1591936):
The Bluetooth icon appears in red on the e-fix display
and is not displayed in grey even after several restarts.
A new control unit is required if the Bluetooth module is
faulty.
When sending a defective component, please specify the error code that appeared in the control unit display as well
as a detailed error report.
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