Alcatel-Lucent Enterprise

Page 94

Alcatel-Lucent Enterprise ALE-400 - Page 94

Alcatel-Lucent Enterprise ALE-400

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User manual

8AL91434ENABed01 94 /113

Table of Contents

Getting to Know Your Telephone7
Compatible Accessories13
Change the Theme (Skin) of Your Phone18
Welcome Screens19
User Local Menu22
Status Icons/ Call Icons24
Permanent Features Keys25
Using Your Telephone29
Identify the Terminal You Are on29
Messaging Portal29
Consulting the Call Log30
Making a Call32
Receiving a Call33
Switching between Audio Modes33
Make Calls Via Your Programmed Call Keys36
Filtering Calls Using the Voice Mailbox37
Requesting Automatic Callback if Internal Number Is Busy37
Receiving Interphony Calls38
Sending DTMF Signals38
Mute, so that Your Contact Cannot Hear You38
Consulting Your Voice Mailbox39
Sending an Instant Message to a Contact40
Consulting Instant Messages41
Answering with an Instant Message42
Lock / Unlock Your Telephone43
Placing a Call on Hold (Hold)43
Making a Second Call During a Conversation44
Answering a Second Call During a Conversation45
Switching between Calls (Broker Call)45
Transferring a Call45
Transfer a Call to a Voice Mail46
Meet-Me Conference47
Intrusion into an Internal Conversation (Barge-In)48
Selecting Calls to be Forwarded48
Forwarding Calls to Another Number (Immediate Forward)48
Activate/Disable the Personal Assistant49
Do Not Disturb49
Forwarding Your Calls from the Receiving Terminal ('Follow Me')50
Forwarding All Group Calls50
Cancelling All Forwards50
Cancelling a Specific Forward50
Sending a Recorded Message to a Number or a Distribution List53
Message Notification53
Receiving Supervised Call Ringing53
Answering the General Bell54
Manager/Assistant Filtering54
Call Pickup54
Answering Briefly in Place of the Operator54
Hunting Groups55
Answering a Call on Your Pager56
Broadcasting a Message on the Loudspeakers of a Station Group56
ACD: Agent Set/ Supervisor Station56
Programming Your Telephone71
Initializing Your Voice Mailbox71
Customizing Your Voice Greeting71
Modifying Your Personal Code71
Adjusting the Audio Functions72
Hearing Aid73
Adjusting the Brightness of the Desk Phone74
Selecting the Welcome Page75
Selecting Language75
Modifying Direct Call Keys77
Deleting Direct Call Keys77
Programming an Appointment Reminder78
Install a USB Accessory (Headset, Handsfree, Loudspeaker)78
Installing a Bluetooth® Wireless Technology Headset (Pairing)79
Manage Connected Devices79
Using a Bluetooth® Wireless Technology Headset80
Display All Paired Bluetooth® Devices81
Removing a Bluetooth® Accessory (Headset, Handset, Etc.)81
Activating/Deactivating 'Forced Headset' Mode81
Contacting Your Administrator (Technical Support)82
List of Accessories85
Technical Specifications106
Ordering Information107
Guarantee and Clauses108
Safety Instructions108
Regulatory Statements109

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