4
Us
ing your telephone
Id
entify the terminal you are on 
The number of your telephone is displayed on the 'Info' page.
Ma
king a call
R
eceiving a call
Re
dialling
M
ake a call-back request to a busy number
V
oice message service
C
onsulting your voice mailbox
If the key flashes, a new voice message or a new text message has been received.
Access the Info page using the navigator.
lift the receiver hands free programmed line key dial directly the 
number for your 
call
To make an external call, dial the outside line access code 
before dialling your correspondent's number.
lift the 
receiver
hands free press the key next to the 'incoming call' 
icon
last number redial
the number you are calling 
is busy
hang up
follow informations 
displayed on the screen
press the key next to 'consult voice 
or text message'
OR OR
OR
2
6
5
3
ab c
def
jkl
mn
OR OR
Paul
is calling
¤Callback
Diver
t your calls to another number
Diver
t your calls to another number
Div
erting calls to your voice mailbox
When yo
u return, cancel all diversions
D
irectory
Using
 call by name
Pro
gram your call keys 
Mak
e calls via your programmed call keys 
press the key associated 
with the type of diversion 
required (immediate, if 
busy, if no reply etc.)
dial the 
destination 
number
press the ok key if 
programming is not 
automatically recorded;
press the key associated 
with 'divert to voice 
mailbox'
press the ok key if 
programming is not 
automatically recorded
if necessary, confirm 
cancellation of the 
diversion
press the key next to 'cancel or 
deactivate the diversion'
enter the first 
letters of the name
select the name from the 
displayed list
make the call
select the name from the 
displayed list
make the call
follow informations 
displayed on the screen
press a call key (not programmed) or 
a programmable key (f1 or f2)
find the correspondent 
you want to call from the 
programmed call keys
call the chosen 
correspondent
2
6
5
3
ab c
def
jkl
mn
OR
PERSO
10:30
…
OR
PERSO
10:30
Helen 
During a conve
rsation
Sending DT
MF signals
During a conversation you sometimes have to send DTMF signals, such as with a voice 
server, an automated attendant or a remotely consulted answering machine. The function 
is automatically cancelled when you hang up.
Ca
lling a second person during a conversation
During a conversation, to call a second person.
Tr
ansferring a call
During a conversation, to transfer the call to another number:
Thr
ee-way conference
During a conversation, a second call is on hold.
G
uarantee and clauses
This document describes the services offered by the Alcatel-Lucent IP Touch 4028 Phone and 4029 
Digital Phone sets connected to an Alcatel-Lucent OmniPCX Office or Alcatel-Lucent OmniPCX 
Enterprise Communication Server system. 
For more information, see the user manual for your Alcatel-Lucent IP Touch 4028 Phone (IP set) or 4029 
Digital Phone (digital set) set. Contact your installer.
Warning: never place your telephone in contact with water. To clean your telephone, you may however 
use a damp soft cloth. Never use solvents (trichlorethylene, acetone, etc.) which may damage the plastic 
parts of your telephone. Never spray it with cleaning products.
The ear piece and microphone area of the handset may attract metallic objects that may be dangerous 
for the ear.
The wording is not contractual and may be subject to change. Some functions of your telephone are 
controlled by a software key and the configuration of the unit.
EC countries: we, Alcatel-Lucent Enterprise, declare that the Alcatel-Lucent IP Touch 4028 Phone 
and 4029 Digital Phone products comply with the essential demands of Directive 1999/5/CE of the 
European Parliament and Council. A copy of the original of this declaration of compliance can be obtained 
from your installer.
Collection of these products at the end of their product life must be done selectively.
Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-
Lucent. All other trademarks are the property of their respective owners.The 
information presented is subject to change without notice.
Alcatel-Lucent assumes no responsibility for inaccuracies contained herein. 
Copyright © 2007 Alcatel-Lucent. All rights reserved. 
during a 
conversation
to activate
the first call is on 
hold
dial directly the 
number for 
your call
dial
number to be 
called
three-way 
conference
cancel conference and return to 
first correspondent
hang up on all 
correspondent
Paul
in conversation
¤MFcode
OR
Send DTMF
2
6
5
3
ab c
def
jkl
mn