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Alcatel-Lucent 8018 User Manual

Alcatel-Lucent 8018
48 pages
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OmniPCX Office
Rich Communication Edition
8018 DeskPhone
User Manual
8AL90331ENAAed01-1617

Table of Contents

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Alcatel-Lucent 8018 Specifications

General IconGeneral
ProtocolsSIP
Ethernet Ports2x 10/100 Mbps
PowerPoE (802.3af) or AC adapter
AudioWideband
MountingDesktop, Wall-mountable
Headset PortRJ-9
DisplayMonochrome graphical display

Summary

Using Your Telephone

Making, Receiving, and Special Calls

Covers various methods for initiating and answering calls.

Instant Messaging and Voice Mail

Guides on sending and viewing instant messages and managing voice mail.

During a Conversation

Managing Multiple Calls and Transfers

Covers making, answering, switching between calls, and transferring.

Conference Calls and Call Holding

Explains three-way conference, call holding, and voicemail transfers.

'Meet Me' Conference

Keep in Touch

Call Forwarding Options

Details selecting call types for forwarding and immediate call forwarding.

Programming Your Telephone

ACD: Agent Set/ Supervisor Station

Guarantee and Clauses

Safety Instructions

Critical safety precautions for using the telephone, including electrical and environmental hazards.

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