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OpenTouch 8018
Alcatel-Lucent OpenTouch 8018 User Manual
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OpenTouch™ Suite for MLE
8018 DeskPhone
User Manual
8AL90332ENAAed01-1617
2
Table of Contents
Default Chapter
3
Table of Contents
3
Getting to Know Your Telephone
6
Welcome Screens
7
Changing or Updating the Phone Label
8
Status Icons / Call Icons
8
Features Keys
8
Preprogrammed Keys
9
Alphabetic Keyboard
9
Call Management Screen
10
2 Using Your Telephone
11
Consulting the Call Log
11
Making a Call
11
Receiving a Call
12
Using the Telephone in 'Hands Free' Mode
12
Activating the Loudspeaker During a Conversation (Handset Lifted) - Loudspeaker
12
Calling Your Caller by Name (Company Directory)
13
Make Calls Via Your Programmed Call Keys
13
Redialing
13
Call Back an Unanswered Call
13
Requesting Automatic Callback if Internal Number Is Busy
14
Receiving Intercom Calls
14
Sending Dtmf Signals
15
Mute, so that Your Caller Cannot Hear You
15
3 During a Conversation
16
Making a Second Call During a Conversation
16
Answering a Second Call During a Conversation
16
Switching between Calls (Broker Call)
17
Transferring a Call
17
Three-Way Conference with Internal And/Or External Callers (Conference)
17
Talk Simultaneously to more than 2 Callers
17
Placing a Call on Hold (Hold)
18
Placing an Outside Call on Hold (Parking)
18
Intrusion into an Internal Conversation
18
Adjust Audio Volume
19
Signal Malicious Calls
19
4 Sharing
20
Answering the General Bell
20
Manager/Assistant Filtering
20
Call Pick-Up
20
Hunting Groups
21
Calling an Internal Caller on His/Her
21
Answering a Call on Your
21
Calling a Caller on His/Her Loudspeaker
22
Sending a Written Message to an Internal Contact
22
Send a Voice Message Copy
23
Sending a Recorded Message to a Number or a Distribution List
23
Broadcasting a Message on the Loudspeakers of a Station Group
23
5 Keep in Touch
24
Forwarding Calls to Another Number (Immediate Forward)
24
Forwarding Your Calls to Your Voice Message Service
24
When You Return, Consult Recorded Messages
24
Forwarding Calls to Your
24
Forwarding Your Calls from the Receiving Terminal ('Follow Me')
25
Applying a Selective Forward
25
Cancelling All Forwards
25
Cancelling a Specific Forward
25
Forwarding Calls
25
Do Not Disturb
26
Leaving a Recorded Message for Internal Callers
26
Consulting Written Messages
27
6 Managing Your Charges
28
Charging Your Calls Directly to Business Accounts
28
Finding out the Cost of an Outside Call Made for an Internal User from Your Terminal
28
7 Programming Your Telephone
29
Initializing Your Voice Mailbox
29
Customizing Your Voice Greeting
29
Modify the Password for Your Phone Set
29
Modify the Password for Your Voice Mailbox
30
Adjusting the Audio Functions
30
Adjusting the Contrast of the Display
31
Selecting the Welcome Page
31
Selecting Language
31
Program the Keys for the Perso Page
32
Programming Direct Call Keys ( Programmed Keys with Leds and F1/F2 Keys )
32
Modify the Programmed Key
32
Delete a Programmed Key
33
Programming an Appointment Reminder
33
Identify the Terminal You Are on
34
Lock / Unlock Your Telephone
34
Installing a USB Accessory (Headset, Handsfree, Loudspeaker)
34
Call the Associated Set
34
Forward Your Calls to the Associated Number
34
Modify the Associated Number
35
The Tandem Configuration
35
Create, Modify or Consult Your Intercom List (Max. 10 Numbers)
35
Contacting Your Administrator
35
8 Guarantee and Clauses
36
Safety Instructions
36
Regulatory Statements
37
4
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Alcatel-Lucent OpenTouch 8018 Specifications
General
Brand
Alcatel-Lucent
Model
OpenTouch 8018
Category
IP Phone
Language
English
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