What to do if Alcatel-Lucent OmniTouch 8082 My IC IP Phone synchronizer displays “Synchronization has failed. An error during data exchange with computer has occured“?
- KKaren HayesAug 7, 2025
If your Alcatel-Lucent IP Phone Synchronizer displays the error message 'Synchronization has failed. An error during data exchange with computer has occurred', ensure that PC Sync is running on your PC. Restart My IC Phone Synchronizer. Verify that My IC Phone Synchronizer is configured to run when Windows starts by enabling the startup option in the application settings.