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General| Brand | Alcatel-Lucent |
|---|---|
| Model | OPENTOUCH ALE-300 |
| Category | IP Phone |
| Language | English |
Covers call logging, making, receiving, ignoring calls, and switching audio modes.
Details on call parking, transfers, conferences, callbacks, and other call management features.
Explains muting, voice mail, text messages, call holding, and forwarding to voice mail.
Covers various call forwarding types (immediate, busy, no reply) and the Do Not Disturb feature.
Comprehensive guide to call center agent and supervisor functions within the ACD system.
Step-by-step guide for configuring the desk phone for remote access using VPN.
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