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General| SIP Accounts | 2 |
|---|---|
| Programmable Keys | 4 |
| PoE Support | Yes |
| Headset Port | RJ9 |
| Wall Mountable | Yes |
| Lines | 2 |
| Ethernet Ports | 2 (10/100 Mbps) |
| Supported Protocols | SIP, RTP, RTCP, DHCP |
| Power Supply | PoE or optional power adapter |
Details the ALE-30h phone, its hybrid capabilities, display, and connectivity options.
Details the ALE-20h/ALE-20 phones, monochrome display, and key features.
Covers unboxing, installing the foot, connecting the device, and first start-up.
Details the various ports (USB, RJ45, RJ9) and their uses on different desk phone models.
Explains the Menu, Perso, and Info pages and how to navigate between them.
Explains the call management screen and its components for viewing and managing calls.
How to access the messaging portal for call logs, instant messages, and voice messages.
Steps to view answered, unanswered, incoming, and outgoing calls in the call log.
Details various methods for initiating calls, including direct dial and redialing.
How to answer incoming calls and how to decline or ignore them.
How to switch between handset, headset, hands-free, and loudspeaker during a call.
Steps to find and call contacts using the unified company directory.
Steps to find and call contacts using predictive search in the internal directory.
How to filter calls to voice mail and redial numbers from the call log.
How to request automatic callbacks and receive interphony calls.
How to mute the microphone during a call so the other party cannot hear you.
How to forward calls directly to the voice message service.
How to access and manage voice messages.
How to send text messages to colleagues within the enterprise.
How to put active calls on hold, retrieve them, and park external calls.
How to make a second call, answer incoming calls, and switch between active calls.
How to transfer calls, initiate three-way conferences, and manage conference participants.
How to initiate and join a 'Meet Me' conference call with multiple participants.
How to intrude into calls, save numbers, and select calls for forwarding.
How to use the personal assistant for call routing and activate Do Not Disturb mode.
How to forward calls to your current location or to a pager.
How to leave text messages for callers and send predefined or new messages.
How to send voice message copies and recorded messages to recipients.
How agents log in, manage their status, and use the ACD application.
Overview of supervisor capabilities, including message supervision and group management.
Initial steps for setting up remote access, including VPN and PIN code configuration.
How to modify existing VPN parameters and reset the PIN code.
How to initialize your voice mailbox and customize your personal greeting.
How to adjust audio settings like tune, ringer volume, and silent mode.
How to adjust display brightness and contrast on the desk phone.
How to program speed dial keys, softkeys, and modify key labels.
Lists various accessories including USB, RJ9, power supplies, and expansion modules.
Details and instructions for using the ALE-10 magnetic keyboard.
Information and steps for installing the EM200 key expansion module.
Provides crucial safety precautions for operating the desk phone and accessories.
Guidelines for safely cleaning and disinfecting the desk phone terminals.
Contains compliance information for various regions (EU, UK, Canada, USA).
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