Alcatel-Lucent 8078s User Manual

OpenTouch® Suite for MLE
8078s Bluetooth® Premium DeskPhone
8078s Premium DeskPhone
8068s Bluetooth® Premium DeskPhone
8068s Premium DeskPhone
8058s Premium DeskPhone
8028s Premium DeskPhone
8018 DeskPhone
8008G DeskPhone
8008 DeskPhone
User Manual
8AL90339ENADed01-1948

Alcatel-Lucent 8078s Specifications

General

Model	8078s
Type	IP Phone
Weight	1.2 kg
Power over Ethernet	Yes (802.3af)
Keys	Programmable keys
Network Interfaces	10/100/1000 Mbps Ethernet
Supported Protocols	SIP, RTP, HTTP, HTTPS, TFTP, DHCP, DNS
Codecs	G.711, G.722, G.729, iLBC
Supported Languages	Multiple languages
Audio	HD audio quality, Full-duplex speakerphone
Connectivity	Ethernet

Summary

1 Getting to know your telephone

1.2 8068s Bluetooth/ 8068s Premium DeskPhone

1.3 8058s Premium DeskPhone

1.4 8028s Premium DeskPhone

1.5 8018 DeskPhone

1.6 8008 / 8008G DeskPhone

1.7 Symphonic HD Audio Quality

1.9 User local menu

1.9.1 AudioHub Settings

Configures audio convenience, devices, and ambience for enhanced audio experience.

1.9.2 Display Settings

Adjusts display brightness, auto-brightness, screensaver, and low brightness options.

1.15 Add-On Module

1.15.1 Installing Add-On Modules

Provides step-by-step instructions for physically connecting add-on modules to the desk phone.

1.16 Next generation of Bluetooth® handsets (ALE Wideband Bluetooth® Handset)

1.16.3 Pairing and connecting the Bluetooth® wireless handset

1.17 First generation Bluetooth® handset (ALE Bluetooth® Handset)

1.19 Audio encryption

2 Using your telephone

2.2 Consulting the Call Log

Provides instructions on how to view and manage the call history on your phone.

2.3 Making Calls

2.4 Receiving Calls

2.16 Mute, so that your contact cannot hear you

2.17 Forward Calls to Voice Mail

2.21 Locking and Unlocking Your Phone

2.22 Making a Second Call During a Conversation

2.23 Answering a Second Call

2.25 Transferring Calls

2.26 Three-Way Conference Calls

2.28 Placing Calls on Hold

2.32 Recording Conversations

2.33 Immediate Call Forwarding

2.34 Forwarding on No Answer or Busy

2.35 Do Not Disturb Feature

3 'Meet Me' Conference Calls

3.1 Initiating a 'Meet Me' Conference

Steps for starting a 'Meet me' conference call and providing access codes.

3.2 Joining a 'Meet Me' Conference

Instructions for participants to join an existing 'Meet me' conference call.

4 Sharing Features

4.2 Manager/Assistant Call Filtering

Configures call routing for managers and assistants to direct calls appropriately.

4.3 Call Pick-Up

Allows answering a ringing phone in another office within your group or an individual's phone.

4.4 Hunting Groups

Explains how hunting groups work and how to temporarily exit them.

6 Do more with your desk phone

6.1 USB Audiohub for Computer

Using the desk phone as a USB audio device for computer calls and media playback.

6.1.2 Desk Phone as Audiohub (Modes)

6.2 Use your desk phone as a Bluetooth® audiohub with your mobile phone (hands-free mode, handset and headset)

6.2.1 Pairing Mobile Phone to Desk Phone

Step-by-step guide for pairing your mobile phone with the desk phone via Bluetooth.

6.2.6 Making Calls via Mobile Phone

6.2.7 Receiving Calls via Mobile Phone

6.3 Configure your phone for remote working

6.3.1 First Remote Working Connection

Initial steps for setting up a PIN and establishing the first VPN connection.

6.3.2 Change the configuration

6.4 Desk Phone as Enterprise Beacon

6.6 EHS (Electronic Hook Switch) Configuration

7 Programming your telephone

7.1 Initialize Voice Mailbox

Steps to set up your personal voice mailbox, including code and name recording.

7.2 Customize Voice Greeting

How to record a personal greeting message for your voice mailbox.

7.3 Modify Phone Set Password

Process for changing the password that controls access to programming functions.

7.4 Modify Voice Mailbox Password

7.8 Adjusting Desk Phone Brightness

7.8.1 Automatic Brightness Adjustment

Enabling automatic adjustment of brightness based on ambient light conditions.

7.9 Adjusting Display Contrast

7.12 Programming Phone Keys

7.17 Forward Calls to Associated Number

7.21 Install a jack accessory (headset, hands-free, loudspeaker) (8078s, 8068s, 8058s, 8028s Premium DeskPhone)

7.21.1 Accessory Installation Steps

Detailed steps for installing jack accessories, including selecting the accessory type.

7.22 Installing USB Accessories

7.25 Installing ALE Bluetooth Wireless Handset

7.26 Pairing Bluetooth Wireless Headsets

7.27 Using Bluetooth Wireless Headsets

8 Contacting Administrator (Technical Support)

8.4 Access Administrator Configuration

9 ACD: Agent set/ Supervisor station

9.1 Agent Set

Configuring the agent set for optimal call distribution based on availability and skills.

9.2 Agent Session Logon

Steps for agents to log into the ACD application to receive calls.

9.3 ACD Welcome Screen for Agents

Explains the functions available on the ACD application welcome screen for agents.

9.8 Supervision or acceptance of an assistance request

10 Use the telephone in SIP survivability ('safe' mode)

10.1 Making a Call in SIP Mode

How to initiate calls when the phone is operating in SIP survivability mode.

10.2 Call from Personal Phone Book (SIP)

Using the personal phone book to initiate calls while in SIP mode.

10.5 Second Calls During Conversation (SIP)

10.6 Answer Second Call (SIP)

10.7 Placing Calls on Hold (SIP)

10.9 Transferring Calls (SIP)

10.10 Three-Way Conference Calls (SIP)

10.11 Muting Microphone (SIP)

10.13 Immediate Call Forwarding (SIP)

11.2 USB External Ringing Module

11.3 External Ringing Interface Module

11.4 Wall mounting kit

11.4.1 Wall Mounting for 8068s/8058s/8028s

Specific steps for wall mounting the 8068s, 8058s, and 8028s Premium DeskPhones.

11.5 Connect a 3 pole jack headset

14 Guarantee and clauses

14.1 Safety Instructions

Crucial safety precautions for operating the desk phone and its accessories.