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General| Audio | Wideband audio |
|---|---|
| Codecs | G.711, G.729, G.722 |
| Connectivity | 10/100 Ethernet |
| Power | Power over Ethernet (PoE) |
| Navigation | 4-way navigation key |
| Headset support | Yes, via RJ9 connector |
| Protocols | SIP |
Description of the various connectors and ports available on the telephone models.
Overview of the phone's welcome screens and navigation between them.
Explanation of the permanent function keys located above the loudspeaker.
Details on the call management screen and its functionalities during calls.
Instructions for using and managing the Bluetooth® wireless handset.
Step-by-step guide on how to initiate a phone call using various methods.
Instructions on how to answer incoming calls through different phone interfaces.
Procedure for finding and calling contacts using the company directory by name.
Methods for redialing the last dialed number or selecting from call history.
How to initiate a second call while already engaged in a conversation.
Steps to transfer an ongoing call to another number or extension.
Instructions for setting up and managing three-way conference calls.
Procedure for placing an active call on hold and retrieving it later.
Guide on how the conference master initiates a 'Meet me' conference call.
Instructions for participants to join an existing 'Meet me' conference call.
How to receive special ringing for calls directed to another number.
Procedure for answering a ringing phone in another office if authorized.
How outside calls intended for the operator ring on your phone and how to answer them.
Steps to send predefined or new written messages to internal contacts.
Options for selecting which types of calls (internal, external, all) to forward.
Procedure for setting up immediate call forwarding to a specified number.
Instructions to activate or deactivate the personal assistant feature for call management.
How to set up 'Follow me' functionality to redirect calls to your current location.
How to charge the cost of outside calls to specific business account numbers.
Procedure to check the cost of an outside call made on behalf of an internal user.
Guide to initializing the voice mailbox and setting up personal codes.
Instructions for changing the personal code for voice mailbox and phone security.
How to adjust melody, ringer volume, and sound modes like silent or discreet.
Steps to adjust the screen and key contrast for specific phone models.
Steps to correctly match (pair) a Bluetooth® handset with the telephone terminal.
Overview of the agent's role and functions within the ACD system.
Procedure for logging in and opening an agent session in the ACD application.
Explanation of the four available operating statuses for an agent's set.
Description of the supervisor's role and capabilities within the ACD system.
Important safety precautions and guidelines for using the telephone equipment.
Official declaration of the product's compliance with European directives and standards.
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