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8068 Premium
Alcatel-Lucent 8068 Premium User Manual
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Alcatel-
Lucent OpenTouch™ Suite for MLE
8068 Premium Deskphone
8039 Premium Deskphone
8038 Premium Deskphone
8029 Premium Deskphone
8028 Premium Deskphone
User Manual
R100
8AL90896
EN
AAed02 R100-1416
2
Table of Contents
Default Chapter
3
Table of Contents
3
1 Getting to Know Your Telephone
7
8068 Bluetooth® / 8068 Premium Deskphone
7
8038/8039 Premium Deskphone
7
8028/8029 Premium Deskphone
8
Connectivities
8
Welcome Screens
9
Navigation
10
Status Icons / Call Icons
10
Permanent Features Keys
11
Alphabetic Keyboard
12
Add-On Module
13
Call Management Screen
14
Bluetooth® Wireless Handset
15
2 Using Your Telephone
16
Making a Call
16
Receiving a Call
16
Using the Telephone in "Hands Free" Mode
16
Activating the Loudspeaker During a Conversation (Receiver Lifted)
17
Activating the Loudspeaker During a Conversation (Receiver Lifted) - Loudspeaker
17
Calling Your Caller by Name (Company Directory)
17
Make Calls Via Your Programmed Call Keys
17
Redialing
17
Call Back an Unanswered Call
18
Requesting Automatic Callback if Internal Number Is Busy
18
Receiving Intercom Calls
18
Sending Dtmf Signals
19
Mute, so that Your Caller Cannot Hear You
19
3 During a Conversation
20
Making a Second Call During a Conversation
20
Answering a Second Call During a Conversation
20
Switching between Calls (Broker Call)
21
Transferring a Call
21
Three-Way Conference with Internal And/Or External Callers (Conference)
21
Talk Simultaneously to more than 2 Callers
22
Placing a Call on Hold (Hold)
22
Placing an Outside Call on Hold (Parking)
22
Intrusion into an Internal Conversation
23
Adjust Audio Volume
23
Signal Malicious Calls
23
4 Sharing
24
Answering the General Bell
24
Manager/Assistant Filtering
24
Call Pick-Up
24
Hunting Groups
25
Calling an Internal Caller on His/Her
25
Answering a Call on Your
25
Calling a Caller on His/Her Loudspeaker
26
Sending a Written Message to an Internal Caller
26
Send a Voice Message Copy
27
Sending a Recorded Message to a Number a Distribution List
27
Broadcasting a Message on the Loudspeakers of a Station Group
27
5 Keep in Touch
28
Forwarding Calls to Another Number (Immediate Forward)
28
Forwarding Your Calls to Your Voice Message Service
28
When You Return, Consult Recorded Messages
28
Forwarding Calls to Your
29
Forwarding Your Calls from the Receiving Terminal ("Follow Me")
29
Applying a Selective Forward
29
Cancelling All Forwards
29
Cancelling a Specific Forward
29
Forwarding Calls
30
Do Not Disturb
30
Leaving a Recorded Message for Internal Callers
30
Consulting Written Messages
31
6 Managing Your Charges
32
Charging Your Calls Directly to Business Accounts
32
Finding out the Cost of an Outside Call Made for an Internal User from Your Terminal
32
7 Programming Your Telephone
33
Initializing Your Voice Mailbox
33
Customizing Your Voice Greeting
33
Modify the Password for Your Phone Set
33
Modify the Password for Your Voice Mailbox
33
Adjusting the Audio Functions
34
Adjusting the Contrast of the Display (8028/8029/8038/8039)
35
Selecting the Welcome Page
35
Selecting Language
35
Program the Keys for the Perso Page or the Add-On Module
36
Programming Direct Call Keys (F1 and F2 Keys)
36
Delete a Programmed Key
36
Programming Direct Call Keys (8028/8029)
37
Deleting Direct Call Keys (8028 / 8029)
37
Programming an Appointment Reminder
37
Identify the Terminal You Are on
38
Lock / Unlock Your Telephone
38
Configuring the Audio Jack of Your Telephone
38
Call the Associated Set
38
Forward Your Calls to the Associated Number
38
Modify the Associated Number
39
The Tandem Configuration
39
Create, Modify or Consult Your Intercom List (Max. 10 Numbers)
39
Installing a Bluetooth® Wireless Technology Handset (Matching)
39
Use of the Bluetooth® Handset
40
Installing a Bluetooth® Wireless Technology Headset (Matching)
40
Using a Bluetooth® Wireless Technology Headset
41
Deleting an Accessory (Headset, Handset, Etc.): Bluetooth® Wireless Technology
41
Contacting Your Administrator
41
8 Acd: Agent Set / Supervisor Station
42
Agent Set
42
Open an Agent Session (Logon) - Agent Set
42
Acd Application Welcome Screen - Agent Set
42
Close an Agent Session (Logoff)
43
Supervisor Station
43
Open a Supervisor Session (Logon)
43
Processing Group- Supervisor Entry/Withdrawal
43
Supervision or Acceptance of an Assistance Request
44
Close a Supervisor Session
44
9 Use the Telephone in Sip or “Safe “ Mode
45
Use the Telephone in Sip or "Safe " Mode
45
Making a Call
45
Make a Call Using the Personal Phone Book
46
Redialing the Last Number Dialed
46
Receiving a Call
46
Making a Second Call During a Conversation
47
Answering a Second Call During a Conversation
47
Placing a Call on Hold (Hold)
48
Switching between Calls (Broker Call)
48
Transferring a Call
48
Three-Way Conference with Internal And/Or External Callers (Conference)
49
Mute, so that Your Caller Cannot Hear You
49
Adjust Audio Volume
49
Forwarding Calls to Another Number (Immediate Forward)
50
Adjusting the Audio Functions
50
Adjusting the Contrast of the Display (8028/8029/8038/8039)
51
Selecting Language
51
Program the Keys for the Perso Page or the Add-On Module
52
Sending Dtmf Signals
52
10 Guarantee and Clauses
53
Safety Instructions
53
Regulatory Statements
54
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Alcatel-Lucent 8068 Premium Specifications
General
Brand
Alcatel-Lucent
Model
8068 Premium
Category
IP Phone
Language
English
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