To return to your first caller and end the conversation in progress
Use one of the following:
o Enquiry off
o Hang up
Use one of the following:
o Line key with light flashing
o Retrieve
You are on the line with your first contact
9.7 Placing a call on hold (hold)
During a conversation, you wish to place the call on hold and recover it later, on the same telephone.
During a conversation
Put on hold Your call is placed on hold
Recover the call on hold:
Use one of the following:
o Line key with light flashing
o Retrieve
o Line key for which icon is flashing
9.8 Switching between calls (Broker call)
During a conversation, a second call is on hold.
Select the contact on hold You are in conversation with the second caller and the first one is
on hold.
9.9 Transferring a call
You are in communication with a first caller
o Calling a second person during a conversation The first call is on hold
o Transfer to The two callers are connected
You are in communication with two callers
o Transfer The two callers are connected
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