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General| Headset Port | RJ9 |
|---|---|
| Wall Mountable | Yes |
| Ethernet Ports | 2 (10/100/1000 Mbps) |
| PoE | Yes (802.3af) |
| Supported Protocols | SIP, RTP, RTCP |
| Power Supply | PoE or optional external power adapter |
| Weight | 800 g |
Overview of ALE-30h, ALE-20h, and ALE-20 Essential DeskPhones, including model differences.
Instructions for unboxing, attaching the foot, and connecting the desk phone.
Procedure for connecting the desk phone to the network and initiating the first boot sequence.
Detailed description of all available connectors on the desk phone for peripherals and network.
Understanding the main screens, navigation keys, and how to move between them.
How to use the call management screen, status icons, and user local menu for settings.
Explanation of permanent feature keys, programmable keys, and the alpha-numeric keyboard.
Accessing the messaging portal, viewing call logs, and managing call history entries.
Detailed guide on placing, answering, and ignoring calls, including audio mode switching.
Using redial, callback, call holding, and managing unanswered or busy calls.
Configuring call forwarding, using interphony, mute, DTMF signals, and voice message services.
Sending text messages, consulting voice mail, and managing message options.
Placing calls on hold, call parking, making second calls, and transferring calls.
Setting up three-way and N-party conferences, and switching between calls (broker call).
Configuring immediate, busy, no-reply, and selective call forwarding, plus 'Do Not Disturb'.
Leaving text messages for internal callers, sending predefined or custom messages.
Manager/Assistant filtering, call pick-up, hunting groups, and Agent/Supervisor station functions.
Setting up the desk phone for remote access using VPN and security configurations.
Initializing voice mailbox, recording personal greetings, and setting passwords.
Changing the password for accessing phone programming functions and set locking.
Adjusting ringer volume, tunes, silent modes, and screen brightness/contrast.
Adjusting dimmed brightness and setting the delay for screensaver activation on ALE-30h.
Adjusting contrast, selecting the welcome page, and choosing the phone language.
Programming Perso page, F1/F2 keys, add-on keys, and customizing softkey colors/styles.
Modifying or deleting programmed keys and setting appointment reminders for calls.
Forwarding calls to an associated number and defining or modifying the associated number.
Setting up tandem configurations, managing connected devices, and selecting default devices.
Finding phone information, contacting support, and performing phone auto-tests.
Procedure for automatically updating desk phone software using a USB key.
Catalog of USB accessories (headsets, modules) and RJ9 accessories (keyboards, headsets).
Details on power supplies, other headsets, and wall mounting kits.
Guide to using the ALE-10 keyboard, including its features and installation.
Details on EM200 expansion modules, installation, and USB external ringing modules.
Instructions for installing the wall mounting kit to securely attach the phone to a wall.
Steps for installing and connecting the USB module for external ringing signals.
Information on third-party headsets certified by the Developer and Solution Partner Program (DSPP).
Detailed technical data for ALE-30h, ALE-20h, and ALE-20 desk phones, including dimensions and power.
List of part numbers for desk phones, accessories, and expansion modules for ordering.
Essential safety guidelines for using the desk phone, including handling and environmental considerations.
Information on compliance with various regional regulations (EU, UK, Canada, USA) and disposal instructions.
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