EasyManua.ls Logo

Alcatel-Lucent ALE-2 User Manual

Alcatel-Lucent ALE-2
59 pages
To Next Page IconTo Next Page
To Next Page IconTo Next Page
Page #1 background imageLoading...
Page #1 background image
ALE-2/ALE-3 Basic DeskPhone
User Manual
8AL91438ENABed01
July, 2022

Table of Contents

Question and Answer IconNeed help?

Do you have a question about the Alcatel-Lucent ALE-2 and is the answer not in the manual?

Alcatel-Lucent ALE-2 Specifications

General IconGeneral
SIP Accounts2
Ethernet Ports2 (10/100 Mbps)
PoEYes
Headset PortRJ9
Supported ProtocolsSIP

Summary

Introduction

Main features of the ALE-2/ALE-3 Basic DeskPhone

Lists the primary features and capabilities of the ALE-2/ALE-3 desk phones.

Getting to know your desk phone

ALE-2 Basic DeskPhone

Overview of the ALE-2 model, its display, keys, and capabilities.

ALE-3 Basic DeskPhone

Overview of the ALE-3 model, its color display, keys, and capabilities.

Main screen

Describes the layout and information displayed on the phone's main screen.

Call management interface

Explains the interface used for managing calls, including soft keys and display elements.

Navigation keys

Details the functionality of navigation keys for menu interaction and data entry.

Permanent function keys

Describes the fixed function keys and their primary uses like answering or ending calls.

Programmable key icons

Lists and explains icons associated with programmable keys for various functions.

Telephone status/call icons

Explains icons indicating call status and phone system states.

Alpha-numeric dialpad

Explains how to use the dialpad for entering numbers and text.

Desk phone connectors

Details the various ports available on the desk phone for connectivity.

Using your desk phone

Information about the phone

How to view phone status, events, and general information.

Multiple SIP accounts

Configuration and management of multiple SIP accounts on the desk phone.

Making a call

Various methods for initiating a phone call from the desk phone.

Receiving a call

Procedures for answering incoming calls using different audio modes.

Switching between audio modes

How to switch between handset, headset, and handsfree audio during a call.

Redialing

Using the redial function to call the last dialed numbers.

Directory management

Managing contacts and groups in the phone's local directory.

Managing the call log (history)

Accessing and managing the history of incoming, outgoing, and missed calls.

Managing speed dial

Setting up and using speed dial keys for quick dialing.

Sending DTMF signals

Transmitting DTMF tones for automated systems or voice servers.

Muting the microphone

How to mute or unmute the microphone during a conversation.

Auto answer

Configuring the phone to automatically answer incoming calls.

Configuring intercom calls

Setting up and managing intercom calls.

Changing a PIN code

Procedure for changing the phone's PIN code.

Locking/Unlocking your desk phone

Enabling and disabling the phone lock feature for security.

During a conversation

Actions available while actively on a call.

Making a second call during a conversation

How to initiate a new call while another call is active.

Answering a second call during a conversation

Procedures for handling a second incoming call.

Canceling your second call and resuming the first call

Managing calls when a second call is active and the first is on hold.

Switching between calls

How to toggle between active and held calls.

Transferring a call

Procedures for transferring calls to other contacts or on hold.

Placing a call on hold

How to put an active call on hold and resume it later.

Three-party conference

Setting up and managing three-party conference calls.

Six-party conference

Setting up and managing six-party conference calls.

Hiding your phone number

Configuring the phone to hide the caller ID when making calls.

Rejecting anonymous calls

Setting up the phone to reject calls from blocked numbers.

Do not disturb (DND)

Enabling and disabling the Do Not Disturb feature.

Call Forward

Configuring call forwarding to specified numbers.

Canceling call forwarding

Disabling previously set call forwarding rules.

Listening to your voice messages

Accessing and listening to voicemail messages.

Defining a hotline number

Setting up a dedicated number for immediate dialing.

Doing more with your desk phone

Configuring your desk phone for remote working

Setting up VPN for secure remote access and connectivity.

Hot Desking

Using the desk phone with your own account across different locations.

Customizing your desk phone

Adjusting the audio features

Customizing ringtones, volume, and beep modes for audio alerts.

Selecting a language

Changing the display language of the desk phone.

Adjusting the brightness of the desk phone

Configuring screen brightness and backlight settings.

Enabling the Screen Saver and defining the Wait Time

Setting up screen saver functionality and its activation delay.

Configuring the wall paper (ALE-3)

Customizing the idle screen wallpaper on ALE-3 models.

Configuring the homepage format

Adjusting the layout and display mode of the phone's homepage.

Defining the voicemail number

Setting the number to access voicemail services.

Programmable keys

Creating, deleting, and defining types of programmable keys.

Call pick-up

Answering calls for colleagues or specific groups.

Activating the headset mode

Enabling and using headset functionality with the phone.

Defining Time and Date format

Setting the preferred format for displaying time and date.

Contacting your administrator (technical support)

Technical code / Date code

Locating technical and date codes on the device for support purposes.

Viewing the software version/network settings (IP address)

Accessing information on software version, IP, and MAC addresses.

Accessing administrator configuration

Details on accessing advanced settings and web management.

Accessories

Headset

Information about compatible ALE RJ9 and USB headsets.

Wall mounting kit

Instructions and information on using a wall mounting kit.

Ethernet Cable

Specifications for the compatible Ethernet cable.

Technical specifications

Ordering information

Guarantee and clauses

Safety instructions

Important safety guidelines for using the desk phone.

Related product manuals