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General| Brand | Alcatel-Lucent |
|---|---|
| Model | 4018 |
| Category | IP Phone |
| Language | English |
Explains the meaning of symbols and icons used in the manual.
Overview of phone navigation, keys, and their functions.
Describes audio keys, function keys, and programmable keys.
Guides on initiating, receiving, and handling calls.
Instructions for using hands-free and loudspeaker modes.
How to call parties using the company directory or personal phone book.
Using voice mailbox for screening and requesting callbacks.
Handling internal intercom calls, sending DTMF, and using mute.
How to use the mute feature during a call.
Making, answering, and switching between active calls.
Introduction to transferring calls to another party.
Transferring calls to voicemail and initiating three-way conferences.
Instructions for placing and retrieving calls on hold.
Parking calls, intruding into calls, and saving numbers.
Adjusting audio levels for speaker and receiver during calls.
Steps to set up and participate in 'Meet Me' conferences.
Managing supervised ringing, night/general bells, and manager screening.
Picking up calls for colleagues and answering for the attendant.
Managing hunt groups and paging internal parties via their pager.
Initiating calls via loudspeaker and sending written messages.
Creating temporary personal messages and copying voice messages.
How to copy and send voice messages to other users.
Sending recorded messages and broadcasting to station groups.
Remotely modifying automated attendant welcome messages.
Selecting call forwarding types and using voicemail services.
Configuring the personal assistant and reviewing recorded messages.
Setting up single-number reachability, 'Follow me', and selective forwarding.
Diverting calls from group numbers to another internal number.
Configuring busy line forwarding and the 'Do Not Disturb' mode.
How to leave pre-defined or personal recorded messages for internal callers.
Accessing written messages and setting up message notification alerts.
Procedures for charging external calls to business accounts.
How to find out the cost of an external call made by an internal user.
Initializing the voice mailbox and personalizing greetings.
Modifying personal codes and configuring ringer volume and melody.
Adjusting screen brightness, selecting language, and using the personal phone book.
Programming speed dial keys for quick access.
Setting appointment reminders and identifying the current terminal.
Broadcasting music, locking the phone, and managing forced headset mode.
Steps to log into the ACD system and manage agent operating statuses.
Official declarations of compliance, environmental information, and operating conditions.
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