Alcatel-Lucent 4018 - Managing Calls During Conversation; Handling Multiple Calls and Switching; Basic Call Transfer Procedures

During a call
10
2
Other
2.1
Making a second call during a call
• Other methods for calling a second party
• To cancel your second call and recover the first:
The first call is placed on hold
You are on a call
with the
destination number
Number of
second party
Auto call back
(short press)
Call back one of the last 10 numbers dialed (long press).
Calling from your personal directory (PersSpDial) (long press or press
twice (phone book key))
.Using dial by name.
long press or
press twice
Programmable line key.
You are on a call
with the
destination number
Key for the line
whose light is
flashing
If you make an error, hang up: your telephone will ring and you will recover your first
call.
conv.
2
6
5
3
ab c
def
jkl
m
n
o
OR
redial
redial
OR
Dialbyname
OK
conv.
end
2.2
Answering a second call during a call
• A second party is trying to call you:

answer displayed call
• To return to your first caller and end the call in progress
2.3
Switching between calls (Broker call)
During a call, a second call is put on hold.
To alternate between calls:
You are on a call
with the
destination number
Name or no. of the caller
displayed for 3 seconds
Light flashes
The first call is placed on hold
Line key for
which icon is
flashing
You are on a call
with the
destination number
Key associated
with the
'incoming call'
icon
conv. call
conv.
end
OR
Place your first party on hold
Light flashes