Alcatel-Lucent 4018 - Transferring to Voicemail and Conferencing; Placing and Retrieving Calls on Hold

During a call
11
2
2.4
Transferring a call
• To transfer your call to another number:
• If the number receiving the transfer answers:
You can also transfer your call immediately, without waiting for your party to answer.
2.5
Transfer a call to the voice mailbox of an absent party
During the call, you want to transfer your party to the voice mailbox of another party.
2.6
Three-way conference with internal and/or external parties
(conference)
 During a call, a second call is on hold.
The first call is placed on hold
You are on a call
with the
destination number
No. of the 2nd
terminal
'Transfer'
programmed key
Transfer between two outside calls may not be possible, depending on system
configuration.
conv.
2
6
5
3
ab c
def
jkl
m
n
o
You are on a call
with the
destination number
Number of
second party
conv. Transfer>VMU
2
6
5
3
ab c
def
jkl
m
n
o
You are on a call
with the
destination number
“Conference” programmed
key
conv.
 Cancel the conference and remain with your second party (Place your first party on hold)
 hang up on all correspondant
 After the conference, to leave your two parties talking together:
2.7
Placing a call on hold (HOLD)
• Private hold:
During a call, you may place the call on hold and recover it later, on the same telephone
• Press 'Hold' to recover the call on hold
“Conference”
programmed key
Cancel the
conference
'Transfer' programmed key
end
Your call is placed on hold
You are on a call
with the
destination number
Key for the line
whose light is
flashing
conv. Hold
OK
conv.