4018 I.P.  QUICK USER GUIDE 
 
 
TO ANSWER A CALL-Lift receiver 
TO HANG UP A CALL-Replace the receiver or press the release key   
 
TO TRANSFER A CALL-While caller is on the line, (do not hold call) Dial he extension 
number, and wait for reply, and hang up. 
 
TO CANCEL A TRANSFERRED CALL- Call on line, (do not hold call) Dial extension 
number, if you get no reply, cancel the transferred call by pressing the release key  
, Then press the line key (flashing green) to return to the caller. 
 
TO HOLD A CALL-Press the hold key, to retrieve a held call- Press the line key 
(flashing green). 
 
TO PICK UP A CALL AT ANOTHER EXTENTION- Lift the handset and press the Pick Up 
key. 
 
TONE KEY- this key allows you to use touch-tone keys, e.g.; if an Auto Attendant 
answers you, Press the TONE key to allow you use touch-tone. 
 
AUTOMATIC CALL BACK-Upon receipt of a busy tone, Press # key. 
 
CONFRENCE CALLS ( 3 way calls)- Dial first number, when answered, Dial second 
number, when answered Dial 50. 
 
TO PARK A CALL- while caller is on the line, Press 12 and hang up receiver. To 
retrieve Parked call, Lift receiver and Dial 12 followed by extension number where 
call was originally parked.