Alcatel-Lucent ALE-30h - Requesting Automatic Callback if Internal Number Is Busy; Cancelling an Automatic Callback

User Manual
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2.12.1.2 List of last callers
• Use one of the following:
o
Non replied call / xx Non replied calls
o Reach the 'Menu' page.
Events
• Select the type of call:
o No non replied internal call / xx Non replied internal calls
o No non replied external call / xx Non replied external calls
• Select a name or a number in the list if there are more than one. If there is only one name or
number, it is displayed directly. Use navigation keys to browse the list.
• Recall
• To delete the selected item: Delete
2.12.1.3 Delete the list of unanswered calls
• Use one of the following:
o
Non replied call / xx Non replied calls
o Reach the 'Menu' page.
Events
• Select the type of call:
o No non replied internal call / xx Non replied internal calls
o No non replied external call / xx Non replied external calls
• Use one of the following:
o Select an entry
Delete all
o Press the trash icon (or associated key).
Requesting automatic callback if internal number is busy
This feature lets you to be automatically called back when your internal contact is free.
• The telephone of the internal caller you are trying to contact is busy, and you want the person to call
you back as soon as they are free.
• Call back Callback request acknowledged.
• To return to the home page.
Automatic callback is not available if the set of your contact is free or if you are put on hold when the set is
busy. This feature depends on the configuration of the system.
Cancelling an automatic callback
• When the system calls you back, your phone is ringing.
• Call back Cancellation of callback request acknowledged.
Canceling the callback request is only possible when the contact you tried to reach released the line.