3.3 Switching between calls (Broker call)
During a conversation, a second call is on hold.
Select the contact on hold You are in conversation with the second caller and the first one
is on hold.
3.4 Transferring a call
To transfer your call to another number:
During a conversation.
Calling a second person during a conversation The first call is on hold.
You can transfer the call immediately or wait for your contact to answer before transferring the
call.
Transfer
Transfer between two outside calls is not generally possible (depends on country concerned and system
configuration).
3.5 Three-way conference with internal and/or external callers (conference)
During a conversation, a second call is on hold.
Conference You are in conference mode.
Cancel conference and return to first caller (If conference is active)
End of conference.
Hang up on all caller (If conference is active)
Hang up.
After the conference, to leave your two callers talking together:
Transfer
Hang up.
3.6 Talk simultaneously to more than 2 callers
You are in a conference call with 2 callers. To add another caller to the conference:
Add
Dial the number of your caller (dial, directories, last numbers dialed...).
Your caller answers.
Insert You are on the line with the additional contact.
During a 3-way conference, you can add up to three additional participants.
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