4
 
Using your telephone
 
Identifying the terminal you are on 
The number of your telephone is displayed on the 'Info' page.
 
Making a call
 
Answering a call
 
Redial
 
Making a callback request to a busy number
 
Voice message service
 
Reviewing your voice mailbox
If the key flashes, a new voice message or a new text message has been received.
Access the Info page using the navigator.
lift the receiver handsfree programmable line key dial the number 
for your call
To make an external call, dial the outside line access code 
(9) before dialing your party's number.
lift the 
receiver
handsfree press the key next to the 'incoming call' 
icon
last number redial
the number you are calling 
is busy
hang up
follow informations 
displayed on the screen
press the key next to 'review voice or 
text message'
OR
OR
OR
2
6
5
3
ab c
def
jkl
m
n
OR
OR
Paul
is calling
¤Callback
 
Divert your calls to another number
 
Forwarding your calls to another number
 
Immediate forwarding to your voice mailbox
 
When you return, cancel all forwarding
 
Directory
 
Using dial by name
 
Programming your call keys 
 
Make calls via your programmed call keys  
press the key associated 
with the type of forward 
required (immediate, if 
busy, if no reply etc.)
dial number 
to be called
press the ok key if 
programming is not 
automatically recorded
press the key associated 
with 'forward to voice 
mailbox'
press the ok key if 
programming is not 
automatically recorded
if necessary, confirm 
cancellation of the 
forward
press the key next to 'cancel or 
deactivate the forward'
enter the first 
letters of the 
name
select the name from the 
displayed list
make the call
select the name from the 
displayed list
make the call
follow informations 
displayed on the 
screen
press a call key (not programmed) or 
a programmable key (f1 or f2)
select the party you want 
to call from the 
programmed call keys
call the selected party
2
6
5
3
ab c
def
jkl
m
n
pers.
Main
PERS.
10:30
Main
10:30
…
OR
pers.
Main
PERS.
10:30
Main
10:30
Helen 
 
During a call
 
Placing a call on hold (HOLD)
During a call, you may place the call on hold and recover it later, on the same telephone.
 
Calling a second person during a call
During a call, you can call a second person (consultation call):
 
Transferring a call
During a call, you may transfer the call to another number.
 
Three-way conference
During a call, to establish a three-way conference:
 
Compliance
This document describes the services available on telephones Alcatel-Lucent 4028 Phone/4029 Digital 
Phone connected to an Alcatel-Lucent OmniPCX Office or Alcatel-Lucent OmniPCX Enterprise 
Communication Server system. For more information, please consult the User Guide for your 4028 
Phone (IP set) or 4029 Digital Phone (digital set). Contact your installer
Warning: never place your telephone in contact with water. To clean your telephone, you may however 
use a damp soft cloth. Never use solvents (trichlorethylene, acetone, etc.) which may damage the plastic 
parts of your telephone. Never spray it with cleaning products.
Earpiece may retain magnetic objects.
The wording is not contractual and may be subject to change. Some functions of your telephone are 
controlled by a software key and the configuration of the unit.
This equipement has been tested and found to comply with the limits for a Class B digital device, pursuant 
to part 15 of the FCC Rules. This Class B digital apparatus complies with Canadian ICES-003. These limits 
are designed to provide reasonable protection against harmful interference in a residential installation. 
This equipment generates, uses and can radiate radio frequency energy and, if not installed ans used in 
accordance with the instructions, may cause harmful interference to radio communications. If this 
equipment does cause harmful interference, please contact your installer.
Collection of these products at the end of their product life must be done selectively.
Alcatel, Lucent, Alcatel-Lucent and the Alcatel-Lucent logo are trademarks of Alcatel-
Lucent. All other trademarks are the property of their respective owners.
The information presented is subject to change without notice.
Alcatel-Lucent assumes no responsibility for inaccuracies contained herein. 
Copyright © 2007 Alcatel-Lucent. All rights reserved.
the call is placed on hold
press the 'hold' key to 
recover the call on hold
the first call is placed on 
hold
number of 
second party
name of second 
party
This feature does not allow transfer or conference.
press 'transfer' 
key
dial the number 
to be called
press to perform 
the transfer
press the “conference” 
key
number of second 
party
press to establish the three-
way conference
h old
10:30
main infomenu
Paul
h old
10:30
main infomenu
Paul
2
6
5
3
ab c
def
jkl
m
n