7.19 CALL THE ASSOCIATED SET 58
7.20 FORWARD YOUR CALLS TO THE ASSOCIATED NUMBER 58
7.21 MODIFY THE ASSOCIATED NUMBER 58
7.22 THE TANDEM CONFIGURATION 58
7.23 CREATE, MODIFY OR CONSULT YOUR INTERPHONY LIST (MAX. 10 NUMBERS) 58
7.24 INSTALLING AND USING AN ALE BLUETOOTH® WIRELESS HANDSET 59
7.25 INSTALLING A BLUETOOTH® WIRELESS TECHNOLOGY HEADSET (PAIRING) 59
7.26 USING A BLUETOOTH® WIRELESS TECHNOLOGY HEADSET 59
7.27 DISPLAY ALL PAIRED BLUETOOTH® DEVICES 60
7.28 REMOVING A BLUETOOTH® ACCESSORY (HEADSET, HANDSET, ETC.) 60
7.29 PAIR YOUR PHONE AS A BLUETOOTH® DEVICE 60
7.30 CONFIGURE YOUR PHONE FOR TELEWORKING 61
7.31 CONTACTING YOUR ADMINISTRATOR (TECHNICAL SUPPORT) 64
7.32 PHONE AUTO TEST 65
'MEET ME' CONFERENCE 66
8.1 INITIATE A 'MEET ME' CONFERENCE 66
8.2 JOIN A 'MEET ME' CONFERENCE 66
ACD: AGENT SET/ SUPERVISOR STATION 67
9.1 AGENT SET 67
9.2 OPEN AN AGENT SESSION (LOGON) – AGENT SET 67
9.3 ACD APPLICATION WELCOME SCREEN – AGENT SET 67
9.4 CLOSE AN AGENT SESSION (LOGOFF) 68
9.5 SUPERVISOR STATION 68
9.6 OPEN A SUPERVISOR SESSION (LOGON) 68
9.7 PROCESSING GROUP- SUPERVISOR ENTRY/WITHDRAWAL 68
9.8 SUPERVISION OR ACCEPTANCE OF AN ASSISTANCE REQUEST 69
9.9 CLOSE A SUPERVISOR SESSION 69
USE THE TELEPHONE IN SIP SURVIVABILITY ('SAFE' MODE) 70
10.1 MAKING A CALL 70
10.2 MAKE A CALL USING THE PERSONAL PHONE BOOK 71
10.3 REDIALING THE LAST NUMBER DIALED 71
10.4 RECEIVING A CALL 71
10.5 MAKING A SECOND CALL DURING A CONVERSATION 71
10.6 ANSWERING A SECOND CALL DURING A CONVERSATION 72
10.7 PLACING A CALL ON HOLD (HOLD) 72
10.8 SWITCHING BETWEEN CALLS (BROKER CALL) 73
10.9 TRANSFERRING A CALL 73
10.10 THREE-WAY CONFERENCE WITH INTERNAL AND/OR EXTERNAL CONTACTS (CONFERENCE) 73
10.11 MUTE, SO THAT YOUR CONTACT CANNOT HEAR YOU 73
10.12 ADJUST AUDIO VOLUME 74
10.13 FORWARDING CALLS TO ANOTHER NUMBER (IMMEDIATE FORWARD) 74
10.14 ADJUSTING THE AUDIO FUNCTIONS 74
10.15 SELECTING LANGUAGE 75
10.16 SENDING DTMF SIGNALS 75
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