Alcatel-Lucent OmniPCX Enterprise User Manual

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3.1
Answering the general bell
When the operator is absent, outside calls to the operator are indicated by a general bell. To answer:
3.2
Manager/secretary filtering
System configuration allows “manager/secretary” groups to be formed, so that the manager’s calls can be directed to one or more
secretaries.
• From the manager’s or secretary’s telephone:
Night service call pick up
Settings
OK
Services
OK
Consultation
OK
Call pick up
OK
Night call pick up
OK
incoming calls are filtered by
a chosen person (secretary,
etc.)
“Filter”
programmed
key
“Filter”
programmed
key
'secretary' call
key (when there
are several
secretaries)
same key to cancel
Filtering is indicated on the manager’s telephone by the icon corresponding to the
“filtering” programmed key.
Screened list :
OR
3.3
Call pick-up
You hear a telephone ringing in an office where no-one can answer. If authorised, you can answer the call on your own telephone.
• If the telephone ringing is in your own pick-up group:
• If the telephone ringing is not in your pick-up group:
3.4
Hunting groups
• Hunting group call:
Certain numbers can form a hunting group and can be called by dialling the group number.
number of
telephone
ringing
The system can be configured to prevent call pick-up on certain telephones.
Group call pick up
Settings
OK
Services
OK
Consultation
OK
Call pick up
OK
ProcessGrp pick up
OK
Individual call pick up
Settings
OK
Services
OK
Consultation
OK
Call pick up
OK
Set call pick up
OK
2
6
5
3
ab c
def
jkl
m
n
o
Group No.
2
6
5
3
ab c
def
jkl
m
n
o

Alcatel-Lucent OmniPCX Enterprise Specifications

General

VoIP Protocols	SIP, H.323
Type	IP PBX
VoIP Codecs	G.711, G.729
Integration	CRM
Security	TLS, SRTP
Management	Web-based management
Redundancy	Yes, with redundant CPU and power supply