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General| Brand | Alcatel-Lucent |
|---|---|
| Model | Rainbow Office |
| Category | Network Hardware |
| Language | English |
Guides the user through the account activation process via a welcome email.
Details setting password, PIN, and security question for account protection.
Explains the Overview page as the user's dashboard for Rainbow Office features.
Lists reference articles for additional instructions on account setup and features.
Explains using Rainbow Office credentials for consistent login across all endpoints.
Describes logging in using a Google account if configured by the administrator.
Details logging in via single sign-on using corporate credentials.
Explains the two-step verification process for enhanced account security.
Covers various methods for logging into the Rainbow Office account.
Provides step-by-step instructions for logging in via phone number.
Details the process for logging into the account using an email address.
Guides users on logging into the account using their Google credentials.
Introduces the Chrome extension for integrated Google productivity.
Lists system and browser requirements for the Google Chrome extension.
Provides step-by-step instructions for installing the Chrome extension.
Explains the account homepage showing recent voicemails, faxes, and calls.
Details managing voicemail and fax messages within the Rainbow Office system.
Describes how to view and report on inbound, outbound calls, and faxes.
Explains managing company and personal contacts within the system.
Guides users to access and configure various personal account settings.
Overview of the Service Console for managing app authorizations and status.
Explains managing app authorizations for integrated services and applications.
Step-by-step guide to accessing and managing authorized applications.
Describes how to view high-level service impacting issues on the platform.
Details how to list, download, or delete recorded meetings.
Introduces apps and resources available for enhancing productivity.
Guides on downloading and installing the Rainbow Office desktop application.
Instructions for downloading and installing the Rainbow Office mobile application.
Explains archiving important communications data using cloud storage.
Steps to configure the Archiver for data backup to cloud services.
Describes the App Gallery for discovering commercial application integrations.
Introduces tools for building, deploying, and managing custom integrations.
Explains the click-to-call feature for driving website traffic to sales teams.
Guides on setting user presence status (available, busy, on hold).
Explains how to set up, host, and join conference calls.
Steps to launch the conference application and configure settings.
Details the touch-tone commands for managing conference calls.
Explains the one-touch calling feature using business caller ID.
Guides on sending faxes from the online account with attachments.
Guides on updating personal contact information and account details.
Instructions for setting a text-to-speech name for correct pronunciation.
Steps to record or import a custom greeting for the user's name.
Guides on viewing and editing details of connected phones and numbers.
Explains how to set user presence status and monitor colleagues.
Guides on enabling and using the intercom feature for peer-to-peer calls.
Steps to enable and configure intercom calling settings.
Instructions for recording or importing a custom user greeting.
Guides on enabling call screening to identify callers before connecting.
Steps to set a recorded message for callers during call transfer.
Guides on setting music or audio callers hear while waiting.
Instructions for setting music or audio callers hear while on hold.
Explains how to block specific numbers or handle robocalls and unknown callers.
Detailed steps for blocking calls and setting caller messages.
Explains setting up call forwarding rules for user extensions.
Guides on configuring call forwarding rules during working hours.
Steps to set up call handling for business closure periods.
Guides on configuring how incoming calls are announced or handled.
Explains settings for announcements on direct calls to distinguish personal/business.
Guides on handling calls from call queues and including mailbox names.
Explains how to transfer calls between devices easily.
Steps to manage and assign numbers for the call flip feature.
Describes how to use the call flip feature during an active call.
Guides on creating custom answering rules for special routing.
Guides on setting up email and text alerts for messages and call status.
Allows display or blocking of caller ID for outbound calls.
Guides on editing and selecting a cover page for outbound faxes.
Explains adding trusted email addresses for sending faxes.
Instructions for sending faxes by emailing documents as attachments.
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