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Alcatel-Lucent Rainbow Office User Manual
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Rai
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ow
O
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ce
–
U
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The Alcatel
-Lucent name
and logo are trademar
ks of Nokia us
ed under license by
ALE.
User Guide
Edition 05
–
April 2
022
–
22.1
2
Table of Contents
Table of Contents
2
Welcome to Rainbow Office
4
Activate Your Account
4
Your Account Security
5
Overview Page
6
Knowledge Base Articles
7
How to Access Your Account
8
Unified Login
8
Google as User ID
8
Single Sign-On
8
Account Validation
8
Logging in
9
Using Your Phone Number to Log in
9
Using Your Email Address to Log in
9
Using a Google Account to Log in
10
Rainbow Office for Google Chrome Extension
13
Requirements
13
Installing the Rainbow Office for Google Chrome Extension
13
Using Your Account
14
Overview Page
15
Messages
16
Call Log
17
Contacts
18
User Settings
18
More
19
Service Console
19
Authorised Apps
19
Accessing the Authorised Apps Manager
20
Service Status
21
My Recordings
22
Apps and Resources
23
Desktop Apps
23
Mobile Apps
24
Archiver
25
Configuring Rainbow Office Archiver
25
App Gallery
27
Developer Portal
27
Ringme
28
Presence
30
Audio Conference
31
Launch the Conference Application
31
Conference Commands
33
Ringout
34
Faxout
35
My Extension Settings
36
Setting User Details
36
Using Text-To-Speech Name
39
Setting a Custom Name Recording
40
Phones and Numbers
41
Setting Phone Details
41
Setting Your Presence
43
Enabling Intercom
45
Enabling Intercom Calls
45
Setting Screening, Greeting and Hold Music
48
Setting a User Greeting
48
Setting up Call Screening
50
Setting Connecting Message
51
Setting Audio While Connecting
53
Setting Hold Music
55
Blocked Calls
57
Blocking Calls
57
Setting Call Forwarding & Voicemail
59
Call Forwarding
59
Setting Call Forwarding for User Hours
59
Setting Call Forwarding for after Hours
60
Setting up Incoming Call Handling
62
Call Flip
66
Managing Your Call Flip Numbers
66
Using Call Flip
67
Creating Custom Rules
67
Setting Notifications
70
Setting up Notifications
70
Setting an Outbound Caller ID
72
Setting Outbound Fax Settings
74
Changing the Fax Cover Sheet
74
Adding Emails that Can Send Faxes
74
Faxing Via Email
75
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Alcatel-Lucent Rainbow Office Specifications
General
Brand
Alcatel-Lucent
Model
Rainbow Office
Category
Network Hardware
Language
English
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