Rainbow Office – User Guide
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6.3. Setting connecting message
Set the recorded message you want callers to hear to let them know the call will now be
transferred to your line.
1. Select the Settings tab
2. Select Screening, greeting & hold music
3. Under Connecting Message, click Enable
4. Click Edit. The Connecting Message modal window appears with the current
connecting message
5. Under Set Greeting, choose your preferred type of message from the dropdown
menu
a. Default: Select if you want to set your Connecting Message to default
b. Custom: Select this from the menu and select how you’d like to set your
custom recording:
● Phone: Next to Call me on, choose a phone number from the drop-down
menu if you have saved numbers or type a phone number in the text field.
Click the Call Now button, and Rainbow Office will call you to record your
message
● Computer Microphone: Click Allow if Rainbow Office asks to use the
microphone on your computer. The Microphone test and record settings
will appear. When ready, click the red Record button to record your
company greeting through your computer microphone. Stop the recording
and listen to the playback
● Importing: Click Browse to search your computer for a WAV or MP3 file
you want to use. Click Attach. Click the play button to listen to your
greeting
6. Click Done
7. Click Save
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