Rainbow Office – User Guide
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7.1.2. Setting call forwarding for after hours
After hours call handling takes effect when your business is closed.
1. Select the Settings tab
2. Select Call Forwarding and Voicemail
3. Select After-hours
4. Set how calls to your extension are handled after your business hours
● Ring in order: All incoming calls will ring one at a time, depending on the order
you have set for each device. You can toggle the button on or off beside each
number for it to be included in the ring order. You can also add additional
phone numbers.
● Ring all at once: All incoming calls will ring at once. You can toggle the button
on or off beside each number for it to be included in the ring order. You can
also add additional phone numbers.
● Send to voicemail: Select if you want calls to go directly to your voicemail,
then click Save.
● Play message and disconnect: Select if you want to play a recorded greeting,
and then immediately hang up. If you want to customize and play your
announcement, you can click Edit and then select one of three Custom options
under Set Greeting.
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