Rainbow Office ā User Guide
The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE. 59
7. SETTING CALL FORWARDING & VOICEMAIL
This section explains how to set call forwarding and call voicemail options.
7.1. Call forwarding
7.1.1. Setting call forwarding for user hours
As a user, you can set up different call forwarding rules for your extension(s). Add up to 10
forwarding numbers for each extension assigned to you and set calls to ring at these numbers
sequentially or simultaneously.
An additional setting is available only to administrators to configure the rerouting of inbound
calls when an Internet outage occurs.
1. Select the Settings tab
2. Select Call Forwarding and Voicemail
3. Select Work Hours
4. Set Incoming calls forward in this order as follows:
a. Ring in order: Your forwarding numbers will ring one at a time in order of
priority
b. Ring all at once: All your forwarding numbers will ring at the same time
5. Create Ring Group: Use this feature to group numbers and allow them to ring at the
same time. Check the box beside the numbers you want to select and click Create
Ring Group. Click Ungroup to ungroup the numbers
6. Add number or co-worker: click this button to add another phone number
7. Set how you'd like your missed calls to be handled during work hours under Missed
calls. You can choose to send them to voicemail, play message and disconnect,
forward to extension or forward to an external number.
8. Click Save
To Next Page
Loading...
