Rainbow Office – User Guide
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6.5. Setting hold music
Set the music you'd like callers to hear while on hold. The hold music will be applied to all
calls.
1. Select the Settings tab
2. Select Screening, greeting & hold music
3. Under Hold Music, click Enable
4. Click Edit. The Hold Music modal window appears with the current music
5. Under Set Audio, choose your preferred hold music from the dropdown menu
a. Ring Tones
b. Music: Select your choice of music from the dropdown menu under
Select Music
c. Custom: Upload a WAV or MP3 file. Press the Play button to listen to
your greeting. Click Record to re-record your custom greeting or select a
different type of audio
6. Click Done
7. Click Save
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