Rainbow Office - User Guide
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4. MY EXTENSION SETTINGS
As a user, you may be able to change your contact info, voicemail greeting, call handling, user
hours, password, and more, but not the extension number that was assigned to you by the
system administrator.
Your administrator may use the Roles and Permissions feature to control which settings users
can access or edit. A role is a set of permissions that is assigned to a user. If some settings
described here are not available to you, your administrator may not have granted you a role
with permissions that can access or edit those settings.
4.1. Setting user details
1. Select the Settings tab,
2. Select your name and extension on the left
3. Click User Details, and then select and change the information you want to
change on the General tab
a. First Name
b. Surname
c. Record username: Use Rainbow Office text-to- speech name to create a
phonetic spelling of your name so the system can pronounce it correctly. Or
click Edit to speak or import the correct pronunciation.
d. Job Title
e. Department
f. Contact Phone
g. Mobile Phone
h. Email: Use this address for Rainbow Office communications. If your Rainbow
Office account is enabled for Google G Suite, enter a valid Google email
address
i. Status: Indicates whether your account is enabled
j. Password: Click Change Password to set and change password, PIN, and
Security Question
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