Rainbow Office ā User Guide
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6.4. Setting audio while connecting
Set the music you'd like callers to hear while waiting to be connected. Please note that the
Audio while connecting setting is applied on a rule basis, while the Hold music setting is
applied for all calls.
1. Select the Settings tab
2. Select Screening, greeting & hold music
3. Under Audio While Connecting, click Enable
4. Click Edit. The Audio While Connecting modal window appears with the current
audio
5. Under Set Audio, choose your preferred type of audio from the dropdown menu:
a. Ring Tones
b. Music: Select audio from the dropdown menu under Select Music
c. Custom: Upload a WAV or MP3 file. Press the Play button to listen to your
greeting. Press Record to re-record your custom greeting or select a different
type of audio
6. Click Done
7. Click Save
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