Rainbow Office ā User Guide
The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE. 57
6.6. Blocked Calls
6.6.1. Blocking calls
Choose specific phone numbers and fax numbers that you'd like to block and prevent from
calling or faxing your number. You can also choose what message they will hear when they
attempt to call.
1. Select the Settings tab
2. Select Screening, greeting & hold music
3. Click the Blocked calls tab for call blocking options. If you are the administrator,
you will see a message notifying you that calls blocked for this extension will apply
to any calls to the company as well as your own extension
4. Under Block option select whether you'd like to block Specific calls and faxes or All
calls
5. Under Only block these numbers or area codes:
a. Enter phone numbers or area codes and names (optional) to this list of
numbers you'd like to block
b. Click Add
6. Under Callers will hear you can click Edit to set the message you'd like these callers
to hear
7. For Robocalls: Under Block option, select from the dropdown menu how suspected
robocalls will be treated:
a. Ring devices and apps: rings your phones as normal
b. Play message and disconnect; plays the blocked calls message and disconnects
the call
8. Under Trusted numbers:
a. Enter phone numbers and names (optional) to this list to ensure that they are
not treated as robocalls.
b. Click Add.
9. Under Block calls with no caller ID, select one from the dropdown menu under Block
option: None, Call and Faxes, or Faxes
10. Under Block calls from payphones:
a. Check the box next to Enable block calls from pay phones if you'd like this
option
b. Under Callers will hear, click Edit to set the message you'd like these callers
to hear, and then click Done
11. Click Save
To Next Page
Loading...
