Alcatel-Lucent Rainbow Office - Table of Contents

Rainbow Office - User Guide
The Alcatel-Lucent name and logo are trademarks of Nokia used under license by ALE. 2
CONTENT
1. WELCOME TO RAINBOW OFFICE ............................................................. 4
1.1. Activate your account.............................................................................. 4
1.2. Your account security .............................................................................. 5
1.3. Overview page ...................................................................................... 6
1.4. Knowledge base articles ........................................................................... 7
2. HOW TO ACCESS YOUR ACCOUNT ........................................................... 8
2.1. Unified Login ........................................................................................ 8
2.2. Google as user ID ................................................................................... 8
2.3. Single sign-on ....................................................................................... 8
2.4. Account validation ................................................................................. 8
2.5. Logging in ............................................................................................ 9
2.5.1. Using your phone number to log in ....................................................................... 9
2.5.2. Using your email address to log in ....................................................................... 9
2.5.3. Using a Google account to log in ....................................................................... 10
2.6. Rainbow Office for Google Chrome extension ................................................. 13
2.6.1. Requirements ............................................................................................. 13
2.6.2. Installing the Rainbow Office for Google Chrome Extension ....................................... 13
3. USING YOUR ACCOUNT ......................................................................14
3.1. Overview page ..................................................................................... 15
3.2. Messages ............................................................................................ 16
3.3. Call Log ............................................................................................. 17
3.4. Contacts ............................................................................................ 18
3.5. User Settings ....................................................................................... 18
3.6. More ................................................................................................. 19
3.7. Service Console .................................................................................... 19
3.7.1. Authorised Apps ........................................................................................... 19
3.7.2. Accessing the Authorised Apps manager .............................................................. 20
3.7.3. Service Status ............................................................................................. 21
3.7.4. My Recordings ............................................................................................. 22
3.8. Apps and Resources ............................................................................... 23
3.8.1. Desktop Apps .............................................................................................. 23
3.8.2. Mobile Apps ................................................................................................ 24
3.9. Archiver ............................................................................................. 25
3.9.1. Configuring Rainbow Office Archiver .................................................................. 25
3.10. App Gallery ......................................................................................... 27
3.11. Developer Portal ................................................................................... 27
3.12. RingMe .............................................................................................. 28
3.13. Presence ............................................................................................ 30
3.14. Audio Conference .................................................................................. 31
3.14.1. Launch the Conference application ............................................................... 31
3.14.2. Conference Commands ............................................................................. 33
3.15. RingOut ............................................................................................. 34
3.16. FaxOut .............................................................................................. 35
4. MY EXTENSION SETTINGS ....................................................................36
4.1. Setting user details ................................................................................ 36
4.1.1. Using text-to-speech name .............................................................................. 39
4.1.2. Setting a custom name recording ...................................................................... 40
5. PHONES AND NUMBERS ......................................................................41
5.1. Setting phone details ............................................................................. 41