Answering a second call during a conversation
• During a conversation, another person is trying to call you. The name or number of the caller is
displayed for a few seconds.
• Select the incoming call icon.
• The first call is on hold.
Other method:
• If there are two or more simultaneous incoming calls, select the incoming call icon and press the
following softkey: Answer.
• Queue Or Waitqueue Answer
To return to your first contact and end the conversation in progress:
• Hang up, your phone is ringing, then answer the call.
You are in conversation with your first caller again.
If you make an error, hang up: your telephone will ring and you will recover your first call.
Switching between calls (Broker call)
During a conversation, a second call is on hold.
• Select the call on hold icon from the conversation screen.
Your first call is placed on hold.
Other method:
• Answer
• Press the Back/Exit key to display the Perso page. Select the call on hold.
Your first call is placed on hold.
Transferring a call
During a conversation, to transfer the call to another number:
You are in communication with a first caller
• Calling a second person during a conversation The first call is on hold.
• You can transfer the call immediately or wait for your contact to answer before transferring the
call.
• Transfer
• The two callers are connected.
You are in communication with a first caller. A second caller is on hold.
• You want to connect the first caller with the second.
• Transfer
• The two callers are connected.
Transfer between two outside calls is not generally possible (depends on country concerned and
system configuration).
Transfer a call to a voice mail
During the call, you want to transfer your caller to the voice mailbox of another caller
• TransferVMU
• Number of second contact.
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