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Limited warranty ................
This section sets forth briefly the warranty responsibilities
the Manufacturer offers to its distributors (“Customers”)
regarding Alcatel branded hardware and accessories
manufactured by or on behalf of the Manufacturer.
Please notice that this Limited Warranty does not
replace any of the consumer or end-user legal (statutory)
rights relating to the Alcatel device.
As a general rule, the Manufacturer warrants its
Customers that the Alcatel device will be free from
defects in materials and workmanship under normal
use for:
Alcatel Phone & Embedded battery
(1)
12 months
(2)
Alcatel accessories (USB cable,
Charger, Earphone)
6 months
(2)
Repair or replacement may be carried out using
reconditioned components offering equivalent
functionality.
(1)
The life of a rechargeable phone battery in terms of
conversation time, standby time and total service life,
will depend on the conditions of use and network
configuration.
(2)
The Warranty period may vary depending on country of
purchase and/or channel of purchase.
This warranty will notably not apply to defects due to:
- Normal wear and tear, a shock or a fall.
- Non-compliance use with the instructions for use or
installation, or with technical and safety standards
applicable in the geographical area where your device
is used;
- Inclement weather, lightning, fire, humidity, infiltration
of liquids or foods, chemical products, intrusion or
download of malicious files/software (malware), crash,
high voltage, corrosion, oxidation.
In case of any defect of your phone or accessory
which prevents you from normal use thereof, you must
immediately inform your vendor and present the device
with your proof of purchase.
You should regularly backup your data. During the
servicing (repair or replacement) content on your
device may be deleted, reformatted or configured as
originally purchased (subject to then current updates
and upgrades of software).