7675
Invalid SIM card
•
Make sure the SIM card has been correctly
inserted
•
Make sure the chip on your SIM card is not
damaged or scratched
•
Make sure the service of your SIM card is
available
Unable to make outgoing calls
•
Make sure you have dialed a valid number
and press the send key
•
For international calls, check the country
and area codes
•
Make sure your phone is connected to a
network, and the network is not overloaded
or unavailable
•
Check your subscription status with your
operator (credit, SIM card valid, etc.)
•
Make sure you have not barred outgoing
calls
•
Make sure that your phone is not in flight
mode
Unable to receive incoming calls
•
Make sure your phone is switched on
and connected to a network (check for
overloaded or unavailable network)
•
Check your subscription status with your
operator (credit, SIM card valid, etc.)
•
Make sure you have not forwarded incoming
calls
•
Make sure that you have not barred certain
calls
•
Make sure that your phone is not in flight
mode
The caller’s name/number does not appear
when a call is received
•
Check that you have subscribed to this
service with your operator
•
Your caller has concealed his/her name or
number
I can't find my contacts
•
Make sure your SIM card is not broken
•
Make sure your SIM card is inserted properly
•
Import all contacts stored in SIM card to
phone
The sound quality of the calls is poor
•
You can adjust the volume during a call by
pressing the navigation key
•
Check the network strength
•
Make sure that the receiver, connector or
speaker on your phone is clean
I am unable to use the features described in
the manual
•
Check with your operator to make sure that
your subscription includes this service
•
Make sure this feature does not require an
alcatel accessory