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9. Error messages
Connector failure
and boiler or panel.
Heater not found
software in the boiler and panel.
Overheat glycol
drop to below 50°C. Once this happens, remove, then reconnect 12 V to the boiler.
Overheat lockout
Overheat PCB
Alde Service Partner.
Heater failure
the boiler. If the error persists, contact Alde Service Partner.
Low battery voltage
This resets automatically when the voltage reaches 11 V. If the voltage is lower, other error messages
may also appear. These error messages occur only because the battery voltage is/has been too
low and are therefore not true malfunctions. Ensure that the boiler gets the right voltage for the right
function.
Gas failure
12 V supply to the boiler. When the supply is reconnected, gas operation must be reactivated in the
Service Partner if the fault persists.
Fan failure
Window open
Panel failure
the panel is dried, then restart. If the error persists, contact Alde Service Partner.
Opt. dongle not found
again, disconnect 12 V from the boiler, plug in the option card, and then reconnect 12 V. If the error
persists, contact Alde Service Partner.
Load monitor not found
though the load monitor is plugged in, contact Alde Service Partner.
Zone 1 sensor error/ Zone 2 sensor error
cable is defective. If the error persists, contact Alde Service Partner.
Hot water sensor error
however, the water can still get hot if the boiler produces heat.
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