78 | Troubleshooting
Wireless USB mouse
does not work
properly
When plugged
to one of the
USB ports on
the rear side of
the monitor,
Wireless USB
mouse lags or
freezes during
use
Unplug the Wireless USB Mouse
receiver and re-plug it to one of the
Quick Access USB ports at the bottom
of the monitor.
Cannot select 10-
bit color
Unable to select
10-bit color
from connected
computer
• For computer equipped with NVIDIA
graphics card, go to NVIDIA control
panel>Resolutions>Output Color
Depth, select 10 bpc (bits per color)
from the Color Depth drop-down
menu, and click Apply.
• For computer equipped with AMD
graphics card, go to AMD RADEON
PRO AND AMD FIREPRO
SETTINGS>Display>Color Depth,
and select 10 bpc from the drop-
down list.
Specific symptoms What you
experience
Possible solutions
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