Alienware m15 R7 User Manual

System-diagnostic lights
Power and battery-status light
The power and battery status light indicates the power and battery status of the computer. These are the power states:
Solid white:Power adapter is connected and the battery has more than 5% charge.
Amber:Computer is running on battery and the battery has less than 5% charge.
Off:
● Power adapter is connected, and the battery is fully charged.
● Computer is running on battery, and the battery has more than 5% charge.
● Computer is in sleep state, hibernation, or turned off.
The power and battery-status light may also blink red or blue according to pre-defined "beep codes" indicating various failures.
For example, the power and battery-status light blinks red two times followed by a pause, and then blinks blue three times followed
by a pause. This 2,3 pattern continues until the computer is turned off, indicating no memory or RAM is detected.
The following table shows different power and battery-status light patterns and associated problems.
NOTE: The following diagnostic light codes and recommended solutions are intended for Dell service technicians to
troubleshoot problems. You should only perform troubleshooting and repairs as authorized or directed by the Dell technical
support team. Damage due to servicing that is not authorized by Dell is not covered by your warranty.
Table 20. Diagnostic-light LED codes
Diagnostic light codes Problem description
2,1 Processor failure
2,2 System board: BIOS or ROM (Read-Only
Memory) failure
2,3 No memory or RAM (Random-Access Memory)
detected
2,4 Memory or RAM (Random-Access Memory)
failure
2,6 System-board or chipset error
2,7 Display failure - SBIOS message
3,1 RTC power failure
3,3 Recovery image not found
3,4 Recovery image found but invalid
3,5 Power-rail failure
3,6 System BIOS Flash incomplete
Recovering the operating system
When your computer is unable to boot to the operating system even after repeated attempts, it automatically starts Dell
SupportAssist OS Recovery.
Dell SupportAssist OS Recovery is a standalone tool that is preinstalled in all Dell computers installed with Windows operating
system. It consists of tools to diagnose and troubleshoot issues that may occur before your computer boots to the operating system. It
enables you to diagnose hardware issues, repair your computer, back up your files, or restore your computer to its factory state.
You can also download it from the Dell Support website to troubleshoot and fix your computer when it fails to boot into their primary
operating system due to software or hardware failures.
For more information about the Dell SupportAssist OS Recovery, see Dell SupportAssist OS Recovery User's Guide at www.dell.com/
serviceabilitytools. Click SupportAssist and then, click SupportAssist OS Recovery.
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Alienware m15 R7 Specifications

General

Processor cache	24 MB
Processor cores	14
Processor model	i7-12700H
Processor family	Intel® Core™ i7
Processor frequency	- GHz
Configurable TDP-down	35 W
Processor manufacturer	Intel
On-board graphics card	Yes
Discrete graphics card model	NVIDIA GeForce RTX 3070 Ti
On-board graphics card model	Intel Iris Xe Graphics
Discrete graphics card memory	8 GB
Discrete graphics memory type	GDDR6
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
SSD interface	NVMe, PCI Express
Storage media	SSD
SSD form factor	M.2
Optical drive type	No
Total storage capacity	1000 GB
Number of SSDs installed	1
Trial software	Microsoft Office 30 Day
Operating system installed	Windows 11 Home
Operating system architecture	64-bit
Memory slots	2x SO-DIMM
Internal memory	32 GB
Memory clock speed	4800 MHz
Memory form factor	SO-DIMM
Internal memory type	DDR5-SDRAM
Color name	Dark Side of the Moon
Form factor	Clamshell
Product type	Laptop
Product color	Gray
Market positioning	Gaming
Panel type	WVA
Color gamut	99 %
Pixel density	188.3 ppi
RGB color space	DCI-P3
Display diagonal	15.6 \
Anti-glare screen	Always gives an optimal view, even in direct sunlight.
Display brightness	400 cd/m²
Native aspect ratio	16:9
Maximum refresh rate	240 Hz
Contrast ratio (typical)	1000:1
Audio chip	Realtek ALC3254
Speaker power	2 W
Number of built-in speakers	2
Front camera HD type	HD
Video capturing speed	30 fps
Front camera resolution	1280 x 720 pixels
Front camera resolution (numeric)	0.92 MP
Antenna type	2x2
Wi-Fi standards	802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n), Wi-Fi 5 (802.11ac), Wi-Fi 6 (802.11ax)
Bluetooth version	5.2
Top Wi-Fi standard	Wi-Fi 6 (802.11ax)
WLAN controller model	Killer Wi-Fi 6E 1675i
Ethernet LAN data rates	10, 100, 1000, 2500 Mbit/s
WLAN controller manufacturer	Killer
Charging port type	DC-in jack
USB 2.0 ports quantity	0
Power adapter barrel connector	7.4 mm
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	3
Pointing device	Touchpad
Keyboard language	German
Keyboard backlit color	RGB
Keyboard number of keys	86
Battery weight	340 g
Battery voltage	13.35 V
Battery capacity	86 Wh
Battery recharge time	3 h
Number of battery cells	6
AC adapter power	240 W
AC adapter frequency	50/60 Hz
AC adapter input voltage	100 - 240 V
AC adapter output current	3.5 A
AC adapter output voltage	19.5 V
Operating shock	110 G
Operating altitude	-15.2 - 3048 m
Non-operating shock	160 G
Operating vibration	0.66 G
Non-operating altitude	-15.2 - 10668 m
Non-operating vibration	1.3 G
Storage temperature (T-T)	-40 - 65 °C
Operating temperature (T-T)	0 - 35 °C
Storage relative humidity (H-H)	0 - 95 %
Operating relative humidity (H-H)	10 - 90 %
Cables included	AC
Other materials content per package	218 g
Polystyrene (PS) content per package	0 g
Corrugated cardboard content per package	1102 g
Corrugated cardboard content per box for accessories	101 g
Polyethylene terephthalate (PET) content per package	15 g
Corrugated cardboard content per shipping (inner) case	128 g
Corrugated cardboard content per sleeve for accessories	873 g
Pallet width	1000 mm
Pallet length	1200 mm
Pallet weight	413000 g
Quantity per pallet	81 pc(s)
Pallet volume weight	73600 g
Quantity per pallet layer	27 pc(s)
Number of layers per pallet	3 pc(s)
Maximum number of stacking cartons	6 pc(s)
Quantity per intermodal container (20ft)	1620 pc(s)
Quantity per intermodal container (40ft)	3402 pc(s)
Package depth	553 mm
Package width	345.5 mm
Package height	76 mm
Package weight	5000 g
Package material	Corrugated cardboard, Polyethylene terephthalate (PET)
EPEAT rating	82.55 %

Weight and Dimensions

Depth	272.5 mm
Width	356.2 mm
Weight	2690 g
Height (rear)	20.6 mm
Height (front)	12.9 mm