Publication 2711-UM014B-EN-P
B-12 Messages, Codes and Self-Test Numbers
ControlNet Codes
These errors appear at the top of the application screen or on the
terminal’s configuration screen. If you should get an alert number that
is not listed, contact technical support.
These messages appear on the terminal screen as DC Error=xx. If you
get an alert number that is not listed here, contact technical support.
ControlNet
Error Codes
Error Type Indicates: Recommended Action
1803 Informational The communications device has
completed the request to force the
device into the listen-only state.
The PanelView was detected as having a duplicate node
address and is in the listen-only mode. Check the node
address (MAC ID) of the devices on the network to verify
that addresses are not duplicated.
1824 Warning The PanelView was forced to a
listen-only state.
Contact technical support.
1826 Warning A fixed tag packet was received but
there is no place to route the packet.
The data packet is discarded and
the error message is displayed.
Contact technical support.
1828 Warning An attempt was made to open an
unsupported transport class.
Contact technical support.
1829 Warning An attempt was made to open a
Class 1 transport with application
triggering or a Class 3 transport
with cyclic triggering.
Contact technical support.
3333 Warning A connection has timed out. A file transfer was unexpectedly interrupted. Try to
transfer again.
ControlNet
Alert Codes
Alert Type Indicates: Recommended Action
9000 Critical fault Interface startup failed. Contact technical support.
9003 Critical fault CIP S/N is not valid. Contact technical support.
9004 Critical fault Out of buffers. Contact technical support.
9010 Critical fault Invalid target node, target node is
the same as the PanelView, or larger
than the UMAX.
Check node address of all devices on the network
including the PanelView terminal.
9012 Communications
Warning
ControlNet object received a reset
request.
Contact technical support.
9014 Critical fault A fatal CPU fault occurred. Contact technical support.
9015 Critical fault A ControlNet hardware fault
occurred.
Contact technical support.
9016 Critical fault RAM verification failed at startup. Contact technical support.
9017 Critical fault CRC verification failed at startup. Contact technical support.
9018 Critical fault A critical internal error occurred. Contact technical support.
9019 Critical fault An internal fault occurred. Reset terminal, if problem occurs again, contact technical
support.
9020 Critical fault An internal fault occurred. Reset terminal. If problem occurs again, reload
application. If problem persists, contact technical support.
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