Allen + Roth 2360FM-24-259

Questions and Answers

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Brittany WrightAug 15, 2025
What to do if my Allen + Roth 2360FM-24-259 Indoor Fireplace shows error E1?
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  stevegonzalezAug 15, 2025
  If your Allen + Roth Indoor Fireplace displays error code E1, it means the overheat sensor has been engaged. Unplug the unit and wait 15-20 minutes for the sensor to reset. Then, plug it back in and turn on the heater. If the problem continues, contact customer service. Note that while this error is present, the heater will not function, but other functions will work.
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Matthew JenkinsAug 18, 2025
Why is my Allen + Roth 2360FM-24-259 remote control not working?
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  Mrs. Catherine AtkinsAug 18, 2025
  If the remote control for your Allen + Roth Indoor Fireplace isn’t working, the batteries may be weak or failing. Replace them with 2 AAA batteries.
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Tina BrownAug 21, 2025
What does error E2 mean on my Allen + Roth Indoor Fireplace?
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  Amanda KelleyAug 22, 2025
  Error code E2 on your Allen + Roth Indoor Fireplace indicates that the thermostat sensor is broken or not working correctly. Unplug the unit, wait 15-20 minutes to allow the sensor to reset, then plug it back in and turn on the heater. If the problem persists, contact customer service. The heater will not function while this error is present, but other functions will remain operational.
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Margaret StevensonAug 25, 2025
Why won't the heater and blower power on in my Allen + Roth 2360FM-24-259 Indoor Fireplace?
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  Robert MillerAug 25, 2025
  If the heater and blower on your Allen + Roth Indoor Fireplace are not powering on, but the other functions are working, the heater override function might be engaged. To unlock the heater, press and hold the temperature button for 10 seconds.
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Rebecca WilliamsAug 27, 2025
What does error E3 mean on my Allen + Roth Indoor Fireplace?
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  Paul LarsonAug 27, 2025
  Error E3 on your Allen + Roth Indoor Fireplace means the heater override function is engaged. To unlock the heater, simply press and hold the temperature button for 10 seconds.
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Joshua KellyAug 30, 2025
Why is my Allen + Roth Indoor Fireplace not turning on?
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  andersonkatieAug 30, 2025
  If your Allen + Roth Indoor Fireplace isn't turning on and the logs aren't glowing, the unit may not be receiving power. Check that the power cord is securely plugged into a standard 120V outlet and ensure that the unit is powered on.
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Darren StewartSep 2, 2025
Why is the flame effect not working on my Allen + Roth 2360FM-24-259 Indoor Fireplace?
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  Jason SmithSep 3, 2025
  If the flame effect is not working on your Allen + Roth Indoor Fireplace but the logs are glowing, the flame effect might be powered off. Push the flame brightness button until you reach the desired level.
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mmillerSep 5, 2025
Why is the remote control signal weak on my Allen + Roth Indoor Fireplace?
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  Jeffrey CisnerosSep 5, 2025
  A weak remote control signal on your Allen + Roth Indoor Fireplace can be due to a couple of reasons: * Pressing the buttons too quickly. Press the buttons slowly and steadily. * Being too far away or at an off angle. Move closer to the insert, ensuring you are within 20 feet and 45 degrees to either side from the front of the fireplace insert.
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Ronald SmithSep 8, 2025
Why does the power cord of my Allen + Roth Indoor Fireplace get warm?
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  Melissa RobertsSep 8, 2025
  It is normal for the power cord of your Allen + Roth Indoor Fireplace to get warm to the touch during operation, as the heater requires more current. However, check the connections of the appliance cord and the outlet, ensuring the plug fits tightly. Frequently check the plug and outlet during use. If they become HOT, stop using the appliance and consult a qualified electrician to inspect or replace the overheating outlet(s).
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diamond47Sep 12, 2025
Why does the fan motor continue to blow after I turn off my Allen + Roth Indoor Fireplace?
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  Jordan MoraSep 12, 2025
  The fan motor in your Allen + Roth Indoor Fireplace continues to run after the unit is powered off because this is a standard feature. The blower runs for an additional time to cool off the heater tubes.

Summary

Package Contents

Hardware Contents

Safety Information

Electrical Connection

Details electrical requirements and connections for safe use.

Grounding Instructions

Explains proper grounding methods and adapter usage for electrical safety.

Preparation

Assembly Instructions

Operating Instructions

Control Panel

Describes the touch screen control panel functions and operation.

Remote Control

Explains how to use the remote control and battery installation.

Timer Function

Details how to set and use the automatic shut-off timer function.

Heater Override

Explains how to lock and unlock the heater function to prevent accidental use.

Memory Function

Describes how the unit saves and recalls previous settings when powered off.

Care and Maintenance

Replacing the Remote-Control Batteries

Step-by-step guide for replacing batteries in the remote control.

Disposal of Used Battery

Information on proper disposal of used batteries according to regulations.

Troubleshooting

One-Year Limited Warranty

Replacement Parts List

Allen + Roth 2360FM-24-259 Specifications

General

Product Name	Allen + Roth 2360FM-24-259
Category	Indoor Fireplace
Fuel Type	Electric
Heating Area (Sq. Feet)	400
Voltage	120V
Flame Effect	Yes
Remote Control	Yes
Thermostat	Yes
Timer	Yes
Color	Black
Style	Modern
Type	Electric
Material	Metal, Glass
Dimensions	24"
Ventilation Type	Vent Free
Fireplace Type	Wall Mounted