Allen + Roth VL-W18DL User Manual (English)

Questions and Answers:

A
Alejandra ColeAug 13, 2025
Why is my Allen + Roth VL-W18DL log set smoking excessively?
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  Tanya ThompsonAug 13, 2025
  Excessive smoking or sooting from your Allen + Roth Indoor Fireplace log set can be due to several reasons: * Poor fuel quality: Contact your local natural gas company. * Improper drafting of the fireplace venting system: Adjust the damper to be wide open and/or have a professional clean and check the fireplace and venting system. * Excessive flame impingement or blockage: Separate the logs to allow for more flame passage. * Improper fuel/air mixture: Remove any foreign items from the flame pattern. * Excessive gas supply/pressure: Preheat the flue in very cold weather. * Damper closed or not open sufficiently: Ensure the damper is fully open when operating the gas log set.
D
David RussellAug 17, 2025
What to do if my Allen + Roth VL-W18DL has a gas odor even when the control knob is in the OFF position?
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  Danielle ThomasAug 17, 2025
  If you notice a gas odor from your Allen + Roth Indoor Fireplace even when the control knob is in the OFF position, it could be due to: * A gas leak: Locate and correct all leaks. * A defective control valve: Replace the control valve.
L
Leah NewmanAug 20, 2025
Why is my Allen + Roth VL-W18DL burner flame too low or too high?
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  thomasmarcAug 20, 2025
  A burner flame that is too low or too high in your Allen + Roth Indoor Fireplace can be caused by: 1. Incorrect gas supply or pressure: Check for proper gas supply pressure. 2. Blocked burner orifice or burner manifold ports: Clear any burrs, paint, or other blockage from the burner orifice and manifold ports. 3. Improper burner orifice size: Verify proper burner orifice sizing. 4. Valve not operating properly: Replace the valve. 5. High Altitude: Adjust orfice size for altitude.
B
browncharlesAug 25, 2025
Why does my Allen + Roth Indoor Fireplace have a gas odor during combustion?
- M
  Mark ClementsAug 25, 2025
  A gas odor during combustion in your Allen + Roth Indoor Fireplace could indicate a gas leak. Locate and correct all leaks.
S
Sarah SmithAug 28, 2025
How to fix a noisy burner in my Allen + Roth Indoor Fireplace?
- J
  Jessica HallAug 28, 2025
  If the burner in your Allen + Roth Indoor Fireplace is excessively noisy, it may be due to the passage of air/gas across irregular surfaces. Relieve any tight bends or kinks in the gas supply line.
C
Christina RosarioSep 1, 2025
Why does my Allen + Roth VL-W18DL Indoor Fireplace whistle when the burner is on?
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  david02Sep 1, 2025
  A whistling noise when the burner is on in your Allen + Roth Indoor Fireplace may be due to: * Air in the gas line: Bleed the gas lines. * Control knob not in fully open position: Turn the control to the full Open position. * Spiral gas flex line: Replace the gas supply line.
W
william49Sep 4, 2025
Why does my Allen + Roth VL-W18DL log set produce unwanted odors?
- P
  psanfordSep 4, 2025
  Unwanted odors from your Allen + Roth Indoor Fireplace log set can be caused by: * Burning vapors from paint, hair spray, glues, cleaners, chemicals, new carpet, etc. Open the flue to maximum and stop using odor-causing products while the log set is running. * Gas leak. Locate and correct all leaks.
M
mary44Sep 8, 2025
Why does my Allen + Roth VL-W18DL Indoor Fireplace log set produce a clicking/ticking noise after the burner is lit or shut off?
- H
  henryadamSep 8, 2025
  A clicking or ticking noise from your Allen + Roth Indoor Fireplace log set just after the burner is lit or shut off is commonly caused by metal expanding while heating or contracting while cooling. If the noise is excessive, contact a qualified service person.

Allen + Roth VL-W18DL Specifications

General

Product Type	Electric Fireplace
Voltage	120 V
Wattage	1500 W
Fuel Type	Electric
Remote Control	Yes
Thermostat	Yes
Timer	Yes
Overheat Protection	Yes
Heating Area	400 sq ft