Allworx Verge IP Phone Series User Guide
866.ALLWORX * +1 585 421 3850 Page 59
www.allworx.com
Version: T Revised: February 14, 2019
4. Scroll through the voicemail messages using the up/down navigation buttons. Press the Select
button to choose a voicemail listing. Manage the messages using the available soft keys below.
Soft Keys
Back returns to the Verge IP phone Idle screen. No Further action for the Allworx Message Center.
Options manage the voicemail listing - Reply, Forward, Mark as Saved, Mark as New, Delete
Create create a message to send within the Message Center to one or more recipients.
Select manage the current message.
Switch User check messages for another extension. Enter the correct extension > down navigation arrow >
Allworx PIN > Login soft key.
The soft keys above include combinations of the following soft keys to provide control managing the voicemail messages.
Back return to the previous screen.
Options enables selecting how to manage the voicemail - Reply (Allworx User Contacts only), Forward, Mark
as Saved, Mark a New, or Delete.
Create* make a new voicemail message to send.
Select choose the highlighted Message listing and opens the ability to select additional message listings.
Switch User access another extension voicemail box.
Delete remove the message from the listings.
Clear All de-select all of the selected options.
Discard erase the recording, and then return to the Messages listing screen.
Done action is complete. Move to the next screen.
Record create a message. When complete, press the Done soft key.
Select All select all available recipients in the Contacts list.
Send delivers the message to the intended recipient(s) and returns the user to the Messages List screen.
Reply record and send a response back to the originator.
Forward* send the message to other recipients. NOTE: Verge IP phone users are not required to record an
introduction prior to forwarding the voicemail message.
Mark as Saved changes the current Message listing font color to black to indicate a read message.
Mark as New changes the current Message listing font color to blue to indicate an unread message.
Call place a call to the originator.
Cancel return to the previous screen.
Add Contact opens the phone screen to add a new contact (available for callers not in the Contacts).
Navigation Buttons
Up/Down scroll through the Voice Mail listings.
Select accepts the highlighted option or message to:
• Select button - play or pause the message.
• Left navigation button - skip back in the message or press/hold to return to message beginning.
• Right navigation button - skip forward in the message.
• Up navigation button - go to the previous message.
• Down navigation button - go to the next message.
* When selecting recipients for a voicemail message, use the dial pad to perform a search of any matching string in the
contact list.
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