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Do I need to calibrate my screen?
No, the Alpha Interactive will calibrate automatically. However, if
you are having an issue with your touch and calibration, this could
be due to the aspect ratio setting on your laptop. Please see our
helpful video on our support page: https://www.adnplc.com/adn-
support/
Will my Apple Macbook work with the screen?
No. Unfortunately, the Alpha Interactive screen series is not
compatible with Apple Macbooks. However, it will work perfectly
with Windows PCs.
We have misplaced our remote. Where can we get a
replacement?
You can purchase a new remote control from Alpha Digital Net-
works by emailing info@adnplc.com. However, if you have bought
your screen through an approved re-seller, you must purchase this
replacement through them.
My remote control isn’t working, why?
Make sure you are pointing the remote directly at the screen
sensor in the bottom right-hand corner of the screen. If it is still not
working and you have another Alpha screen, please try the remote
on the other screen. Make sure batteries are new. If nothing is
working, please contact our support team by via our
website: https://www.adnplc.com/adn-support/ If you have
purchased your screen through an approved re-seller, please
contact them for rst-line support.
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