Unpack all components carefully. Please check to
ensure all parts have been removed from the
packaging. *Some splashing may occur when the
product is in use.
1. Place the fountain base on a smooth & level
surface. Allow enough space to access the pump.
2. Remove the pump from its packaging and adjust
the flow control to the lowest setting to avoid
splashing until the fountain is completely
assembled.
If you have any questions and/or problems, please
contact the retail store you purchased this fountain.
• If your pump fails to run
• Check the circuit breaker or try a different
outlet to make sure the pump is receiving
electrical power.
• Check the pump discharge and tubing for
any kinks and/or obstructions
• Any buildup obstructing the water flow can
be flushed with a garden hose
• Check the rotor by removing the front cover
& plate to access the impeller area. Turn
the rotor and make sure that the rotor is not
jammed or broken
• If your pump “spews”
• Check the water level to make sure the
pump is completely submerged and there is
enough water in the basin to operate your
fountain. Not having enough water will
cause your pump to spew
• If your pump is making abnormal loud noises
• Disconnect the pump from the electrical
power supply and remove the front cover &
plate
• Carefully grip the impeller and gently pull the
impeller/rotor assembly out of the pump
housing
• Rinse the impeller/rotor assembly and clean
the cavity with clean water. If breakage or
damage is found, contact your local retailer
for parts.
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