Alpine MAZ260 - User Manual

MAZ260
24" Birdhouse into Watercan
Floor Fountain
Limited Warranty Information
Thank you for choosing an Alpine product! We aim to please with our wide range of products
including Fountains, Birdbaths, Statuary, Pond Supplies & More. All of our products are constructed
from the highest quality materials. In the event that we have not achieved our usual standard of
excellence, we will repair or replace, at our discretion, within the warranty period. A valid proof of
purchase, with the purchase date clearly indicated, must be provided. Photos of defective
merchandise will also be required to help distinguish the actual cause of the defect. Please read
below for a detailed description of warranty coverage.
 Water Damage
Alpine products are not manufactured to withstand extreme temperatures. Improper
storage that allows water to freeze within a product may cause damage and is considered
negligence and will, therefore not be covered under this warranty. The use of “hard water”
and/or caustic cleaners can affect the paint or other finishes. Failure to keep the unit clean,
and use of such additives/cleaners, will also void the warranty. Please note: for fountains,
it is normal for some splashing to occur and protecting the immediate surfaces is not the
responsibility of Alpine Corporation
 Paint & Color (Retention and/or Loss)
The use of water will cause natural erosion to the color. This area can be touched up
using standard paint. The paint is designed to protect the entire finish against breakdown
of color. As with any product, all finishes with time will gradually fade and discolor. The
warranty will only cover against severe or complete fading within the first year from date of
purchase with the above exclusion.
 Procedure/Service
Should a warranty/claim be needed, you should contact the retailer from whom you
purchased the product. If that is not an option, you can contact Alpine Corporation at
www.alpine4u.com. When contacting Alpine Corporation, you must be prepared to
show proof of purchase, provide photographs and any other information needed to
validate your claim. This may be necessary to distinguish between a partial or complete
replacement of a defective product. The warranty does not cover any items with multiple
parts; the warranty will ONLY cover the individual component of the unit/item that may be
defective. Replacement parts can be made available to a consumer through the original
selling party, or an approved parts retailer. If this is not an option, contact our customer
service department. Item is covered under one year limited warranty from the date of
purchase. When requesting replacement parts due to a warranty claim after 30 days of
purchase, credit card information will be requested for shipping charges.
 Not Covered Under Warranty
The limited warranty will NOT cover cases of damages due to
1. Damages caused in Transit
2. Inadequate care and/or neglect
3. Environmental and/or natural elements
4. Immersion in water, unless specified
5. Improper Installation/Storage and/or Maintenance
This warranty is void if the product has been damaged by accident, misuse, negligence, improper
installation and/or modifications have occurred. This includes any and/or all defects arising out of
freezing water damage, hard water damage, failure to keep the unit clean and free of harmful
additives such as bleach, chlorine, etc…. which affects the paint and/or parts. This warranty also
does not cover any additional charges or installation, removal, disposal and/or shipping costs or
consequential damage associated with any warranty claim

Summary

Limited Warranty Information

Water Damage Warranty Exclusion

Improper storage causing freezing damage or use of caustic cleaners voids warranty.

Paint & Color Warranty Coverage

Covers severe fading within the first year; normal fading is not covered.

Warranty Claim Procedure

Contact retailer or Alpine Corp with proof of purchase and photos for claims.

Items Not Covered Under Warranty

Excludes damage from transit, neglect, environmental factors, and improper maintenance.

Assembling & Using Your Product

Assembly Instructions

Step-by-step guide for assembling the fountain, including connecting parts and the pump.

Troubleshooting & Cautions

Addresses common pump issues like failure to run or loud noises and provides operational cautions.

Fountain Care Recommendations

Advice on using cleaning formulas, periodic water changes, and storing the unit.

Overview

1. Function Description
2. Important Technical Specifications
3. Usage Features
4. Maintenance Features

This document describes the Alpine 24" Birdhouse into Watercan Floor Fountain (MAZ260), an outdoor decorative water feature.

Function Description

The Alpine MAZ260 is a floor fountain designed to create a calming ambiance with the sound and sight of flowing water. It features a unique design where water appears to flow from a birdhouse into a watercan, creating a continuous water cycle. The fountain is intended for decorative use in outdoor settings, providing aesthetic appeal and a soothing auditory experience.

Important Technical Specifications

The specific technical specifications like pump flow rate, power consumption, or material composition are not explicitly detailed in the provided manual. However, the manual does mention that the fountain is constructed from "highest quality materials." It operates using an electrical pump that circulates water. The fountain is designed for use with clean water only, and it is recommended to use distilled water to prevent scale build-up. The pump should not be operated with water above 90°F (32°C) or below 30°F (-1°C) to prevent damage. The manual also advises against exceeding the maximum voltage and wattage on the transformer.

Usage Features

Assembly: The fountain requires assembly, which involves connecting the vinyl tubing from the top of the fountain (A) to the water pump (D). The pump cord must be fed out the back of the fountain. The fountain topper (A) is then assembled to the bottom (C) using nuts and screws (B) and (E). It is crucial to ensure the pump is connected to the vinyl tube before fully assembling the topper. Once assembled, water is gently poured into the fountain, ensuring the pump is completely submerged and the water flows smoothly. The flow control on the pump should be adjusted to the lowest setting initially to prevent splashing.

Operation: The fountain is plugged into a local power supply. It's important to keep the transformer in a dry place, away from water. When first operated, it may take up to 5 minutes for air to be completely expelled from the pump, allowing water to flow properly. The manual emphasizes using clean water only and not placing the fountain or its parts in any other liquid.

Troubleshooting:

• Pump failure: If the pump doesn't run, check the circuit breaker or try a different outlet. Inspect the pump discharge and tubing for kinks or obstructions, which can be flushed with a garden hose. Check the rotor by removing the front cover and plate; ensure it's not jammed or broken.
• Pump "spews": This usually indicates insufficient water in the basin. Ensure the pump is completely submerged and there's enough water for proper operation.
• Abnormal loud noises: Disconnect the pump, remove the front cover and plate, and carefully pull out the impeller/rotor assembly. Rinse the assembly and clean the cavity with clean water. If breakage or damage is found, contact the retailer for parts.

Maintenance Features

Cleaning and Water Quality: Regular maintenance is crucial for the longevity and performance of the fountain.

• Water Changes: Periodically change the water to keep the pump free from micro-organisms.
• Pump Cleaning: Clean the pump regularly. For abnormal loud noises, cleaning the impeller/rotor assembly and its cavity is recommended.
• Water Additives: The manual recommends using Alpine's all-natural cleansing formula to combat foam, lime scale, calcium buildup, mineral deposits, and organic contaminants. This formula helps keep water crystal clear, prevents staining, and protects the pump from hard water damage. Specific product recommendations are provided based on fountain size:
  • For small fountains (up to 7 liters): Alpine Item # PPL100
  • For larger fountains (over 7 liters): Alpine Item # PPL102
  • More information is available at www.alpine4u.com.
• Distilled Water: Using distilled water is recommended to prevent scale build-up.
• Hard Water: The use of "hard water" and caustic cleaners can affect the paint or finishes and may void the warranty if not properly managed.

Storage: When not in use for an extended period, the unit should be disconnected and stored in a dry place.

Warranty Information: Alpine provides a limited warranty, promising to repair or replace defective products at their discretion within the warranty period. A valid proof of purchase with the date clearly indicated is required, along with photos of defective merchandise to help determine the cause of the defect.

Warranty Coverage Exclusions: The warranty does not cover:

• Damages caused in transit.
• Inadequate care and/or neglect.
• Environmental and/or natural elements (e.g., freezing water damage, hard water damage).
• Immersion in water, unless specified (for parts not designed for continuous submersion).
• Improper installation, storage, and/or maintenance.
• Damage from accident, misuse, negligence, or modifications.
• Defects arising from failure to keep the unit clean and free of harmful additives like bleach or chlorine, which can affect paint and/or parts.
• Additional charges for installation, removal, disposal, shipping, or consequential damage.
• Paint and color retention/loss due to natural erosion from water, except for severe or complete fading within the first year (excluding natural erosion).
• The warranty covers only the individual defective component, not items with multiple parts.

Important Cautions:

• Always unplug the pump from the electrical outlet before cleaning or handling.
• Do not operate the pump with water above 90°F (32°C) or below 30°F (-1°C).
• Do not lift, carry, or pull the pump by its power cord.
• Never let the pump run dry, as this can cause damage.
• Protect immediate surfaces from splashing, as this is considered normal for fountains and not covered by Alpine Corporation's responsibility.

Alpine MAZ260 Specifications