Altech Primeo User Manual

Altech
38
A. Control Valve Fault
Problem
Cause
Correction
1.Softener fails to
regenerate.
A. Interruption of electricity
B. Regeneration cycles set
incorrect.
C. Controller is defective.
D. Motor fails to work.
A. Assure permanent electrical service (Check fuse,
plug, pull chain or switch).
B. Reset regeneration cycles.
C. Replace controller.
D. Replace motor.
2. Incorrect
Regeneration Time
A. Time of Day is not set
correctly.
B. Power failure more than 3
days.
Check program and reset time of day.
3.Softener supply hard
water.
A. Bypass valve is open or
leaking.
B. No salt in brine tank.
C. Injector plugged.
D. Insufficient water flowing into
brine tank.
E. Leak at O-ring on riser pipe.
F. Internal valve leak.
G. Regeneration cycles not
correct.
H. Shortage of resin.
I. Bad quality of feed water or
turbine blocked.
J. Adjusting bolt open
A. Close or repair bypass valve.
B. Add salt to brine tank and maintain salt level
above water level.
C. Change or clean injector.
D. Check brine tank refill time.
E. Make sure riser pipe is not cracked. Check o-ring
and tube pilot.
F. Change valve body.
G. Set correct regeneration cycles in the program.
H. Add resin to mineral tank and check whether
resin leaks.
I. Reduce the inlet turbidity, clean or replace turbine.
J. Close the adjustment bolt.
4.Softener fails to draw
brine.
A. Line pressure is too low.
B. Brine line is plugged.
C. Brine line is leaking.
D. Injector is plugged.
E. Internal control leak.
F. Drain line is plugged.
G. Sizes of injector and DLFC
does not match with tank.
A. Increase line pressure.
B. Clean brine line.
C. Replace brine line.
D. Clean or replace new parts.
E. Replace valve body.
F. Clean drain line flow control.
G. Select correct injector size and DLFC according
to the After sales service requirements.
5.System uses too
much salt.
A. Improper salt setting.
B. Excessive water in brine tank.
A. Check salt usage and salt setting.
B. See problem no.6.
6.Excessive water in
brine tank.
A. Overlong refilling time.
B. Foreign material in brine line.
C. Foreign material in brine valve
and plug drain line flow control.
D. Not install safety brine valve
but power failure whiling salting.
E. Safety brine valve breakdown.
A. Reset correct refilling time.
B. Clean brine line.
C. Clean brine valve and brine line.
D. Stop water supplying and restart pr install safety
brine valve in salt tank.
E. Repair or replace safety brine valve.
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Altech Primeo Specifications

General

Brand	Altech
Model	Primeo
Category	Water Dispenser
Language	English