Alto-Shaam QC3-3 User Manual

MN-38954 • Rev 0 • 04/17 • Quickchillers 39
Troubleshooting
Error code Action Required
E-10 – Cavity Sensor Shorted This error message indicates a problem with the interior cavity sensor. The Quickchiller will
not operate in any operational mode. Call service.
E-11 – Cavity Sensor Open This error message indicates a problem with the interior cavity sensor. The Quickchiller will
not operate in any operational mode. Call service.
P-10 – Probe 1 shorted This error message indicates a problem with the Probe 1. The Quickchiller will operate
normally in the Time mode but will not operate in the Probe mode. Call service.
P-20 – Probe 2 shorted This error message indicates a problem with the Probe 2. The Quickchiller will operate
normally in the Time mode but will not operate in the Probe mode. Call service.
P-30 – Probe 3 shorted This error message indicates a problem with the Probe 3. The Quickchiller will operate
normally in the Time mode but will not operate in the Probe mode. Call service.
C-10 – Coil sensor shorted This error message indicates a problem with the display identied coil sensor. The
Quickchiller will not operate in any operational mode. Call service.
C-11 – Coil sensor open This error message indicates a problem with the display identied coil sensor. The
Quickchiller will not operate in any operational mode. Call service.
E-60 – Real Time Clock checksum
fail/invalid time
Date/Time reset to default value. Reset date/time to current.
E-61 – Real Time Clock not
responding/not detected/not present
Control failure. Replace control.
E-64 – Real Time Clock not ticking Control failure. Replace control.
E-80 – EEPROM error This error message indicates the control memory is not correctly reading user-set values.
The Quickchiller will remain operational but the user dened settings will be reloaded to the
default values. The control will revert to factory default settings and will require operator
modication each time the Quickchiller is used. Call Service.
E-83 – EEPROM not responding EEPROM not responding. Call service.
E-84 – EEPROM User Options Error User options error. Turn the Quickchiller on and off to reset. If problem persists call Service.
E-53 – Control hardware error Fatal error. Quickchiller will not operate. Call service.
E-54 – Control hardware error Fatal error. Quickchiller will not operate. Call service.
E-66 – Control processor reset Processor reset on control board. Call Service.
E-70 – Personality changed Control Board personality changed during operation. Call Service.
E-77 – Defrost overdue Quickchiller is more than 1 hr overdue for defrost. Defrost chiller. If error persists call
Service.
E-94 – Communication failure Interface board and control board not communicating. The Quickchiller will not operate in
any mode. Call Service.
NOTICE
This section is provided for the assistance of qualied and trained service technicians only and is not intended for
use by untrained or unauthorized service personnel. Do not attempt to repair or service the oven beyond this point.
Contact Alto-Shaam for the nearest authorized service agent. Repairs made by any other service agents without
prior authorization by Alto-Shaam will void the warranty.
Always check the circuit breaker is turned “ON” and your Quickchiller is receiving power before calling an
authorized Alto-Shaam service agent.

Alto-Shaam QC3-3 Specifications

General

Brand	Alto-Shaam
Model	QC3-3
Category	Refrigerator
Language	English