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Amana AVZC18 - User Manual

Amana AVZC18
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Service and Troubleshooting


Copyright © 2015-2017, 2019, 2021 Goodman Manufacturing Company, L.P.
RS6215001r5
January 2021
®
is a registered trademark of Maytag Corporation or its related companies and is used under license.
All rights reserved.
TABLE OF CONTENTS
IMPORTANT INFORMATION ............................................. 2
PRODUCT IDENTIFICATION ............................................ 4
SYSTEM OPERATION ....................................................... 5
SERVICING ........................................................................ 9
CHECKING VOLTAGE ................................................. 9
CHECKING WIRING ..................................................... 9
CHECKNG THERMOSTAT, WIRING ........................... 9
THERMOSTAT AND WIRING ....................................... 9
CHECKING TRANSFORMER AND CONTROL
CIRCUIT ......................................................................... 9
CHECKING HIGH PRESSURE SWITCH .................. 10
CHECKING INDOOR AND OUTDOOR HI/LOW
PRESSURE SENSOR................................................. 10
CHECKING COMPRESSOR ...................................... 10
COMPRESSOR WINDING INSULATION TEST ....... 11
GROUND TEST ........................................................... 11
TESTING TEMPERATURE SENSORS AND EEV
COIL RESISTANCE..................................................... 12
TESTING EEV COIL RESISTANCE .......................... 12
TESTING REVERSING VALVE .................................. 12
AVPEC* HEATER CONTROL ..................................... 13
REFRIGERATION REPAIR PRACTICE .................... 14
LEAK TESTING (NITROGEN OR NITRO-
GEN-TRACED) ............................................................ 14
STANDING PRESSURE TEST (RECOMMENDED) . 14
EVACUATION .............................................................. 15
CHARGING .................................................................. 16
FINAL CHARGE ADJUSTMENT ................................ 16
CHECKING COMPRESSOR EFFICIENCY .............. 16
CHECKING SUBCOOLING ........................................ 16
NON-CONDENSABLES .............................................. 17
COMPRESSOR BURNOUT ....................................... 17
Pride and workmanship go into every product to provide
our customers with quality products. It is possible, however,
that during its lifetime a product may require service.
Products should be serviced only by a qualied service
technician who is familiar with the safety procedures
required in the repair and who is equipped with the proper
tools, parts, testing instruments and the appropriate service
manual. 
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
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
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
Cancer and Reproductive Harm -
www.P65Warnings.ca.gov
0140M00517-A
For service information related to the Bluetooth® Shared
Data Loader BTSDL01 referenced in this manual, please
refer to the installation instructions for the BTSDL01 at
www.coolcloudhvac.com/loaderuserguide

Other manuals for Amana AVZC18

Questions and Answers

  • B
    Beth EllisonAug 1, 2025
    What to do if my Amana AVZC18 Heat Pump shows a HI PRESSURE C error?
    • J
      jessewarrenAug 1, 2025
      If your Amana Heat Pump displays a 'HI PRESSURE C' error, it indicates a critical high-pressure issue. This could be due to several reasons: * A blocked or restricted condenser coil or lines. * A stop valve that is not fully open. * An overcharge of refrigerant. * The outdoor fan not running. * A faulty indoor EEV coil or EEV. * A faulty high-pressure switch. * A faulty control board. To address this, you should: 1. Inspect and clean the condenser coil and lines. 2. Ensure the stop valve is fully open; repair or replace it if needed. 3. Check the refrigerant charge level and adjust if necessary. 4. Examine the outdoor fan motor and wiring; repair or replace if needed. 5. Check the indoor EEV and EEV coil; replace if needed. 6. Replace the control board if necessary.
  • S
    Shawn NixonAug 6, 2025
    Why does my Amana AVZC18 Heat Pump show HI PRESSURE M error?
    • J
      joyce23Aug 6, 2025
      The 'HI PRESSURE M' error on your Amana Heat Pump indicates a minor high-pressure issue, potentially caused by: * Blocked or restricted condenser coil/lines. * Stop valve not fully open. * Overcharge of refrigerant. * Outdoor fan malfunction. * Faulty high-pressure switch. * Faulty indoor EEV coil or EEV. * Faulty control board. To resolve this, you can: 1. Check and clean the condenser coil and lines. 2. Ensure the stop valve is fully open, repairing or replacing if needed. 3. Verify and adjust the refrigerant charge level. 4. Inspect and repair/replace the outdoor fan motor and wiring. 5. Check the indoor EEV and EEV coil, replacing if needed. 6. Replace the control board if necessary.
  • A
    Alejandro GriffinAug 18, 2025
    How to fix a COMPRESSOR FAIL error on my Amana Heat Pump?
    • J
      Jennifer WilliamsAug 18, 2025
      A 'COMPRESSOR FAIL' error on your Amana Heat Pump suggests a problem with the compressor. Possible causes include: * A stop valve that is not fully open. * A lost phase in the compressor wire. * Compressor motor failure. To resolve this: 1. Ensure the stop valve is fully open; repair or replace if needed. 2. Check the wiring between the control board and the compressor. 3. Inspect the compressor motor for proper function; replace if necessary.
  • W
    wellsshaunAug 23, 2025
    What causes an EEV OPEN CKT error on an Amana AVZC18 Heat Pump?
    • S
      Sharon HallAug 23, 2025
      An 'EEV OPEN CKT' error on your Amana Heat Pump means there's an issue with the Electronic Expansion Valve (EEV) circuit. This could be due to: * The outdoor EEV coil not being connected. * A faulty outdoor EEV coil. To fix this, check the outdoor EEV coil connection and repair or replace it as needed.
  • C
    Carla HoffmanAug 27, 2025
    What does OD CTRL FAIL1 mean on my Amana Heat Pump?
    • S
      Sharon WintersAug 27, 2025
      The 'OD CTRL FAIL1' error on your Amana Heat Pump indicates a failure in the outdoor control. This could be caused by high electrical noise or a faulty control board. If necessary, replace the control board.
  • S
    Shelly StanleyNov 9, 2025
    What to do if my Amana AVZC18 displays a LOW PRESSURE C error?
    • S
      Sabrina RobinsonNov 9, 2025
      If your Amana Heat Pump is showing a 'LOW PRESSURE C' error, it means there's a critical low-pressure issue. This can be caused by: * A stop valve that isn't fully open. * Restrictions in the refrigerant lines. * Low refrigerant charge or a refrigerant leak. * A faulty low-pressure sensor. * Indoor fan motor malfunction. * Faulty indoor EEV coil or EEV. * Faulty control board. Here's what you should do: 1. Ensure the stop valve is fully open; repair or replace if needed. 2. Check for any restrictions in the refrigerant line and repair or replace as necessary. 3. Check the refrigerant charge level and adjust accordingly. 4. Test the system for leaks. 5. Check the connection to the low-pressure sensor; repair or replace if needed. 6. Check the indoor EEV and EEV coil; ...
  • C
    catherinebennettNov 13, 2025
    Why is my Amana AVZC18 showing a LOW PRESSURE M error?
    • M
      Matthew JohnsonNov 13, 2025
      The 'LOW PRESSURE M' error on your Amana Heat Pump indicates a minor low-pressure issue. This can occur due to: * A stop valve not fully open. * Restrictions in refrigerant lines. * Low refrigerant charge or leaks. * A faulty low pressure sensor. * Indoor fan motor not functioning correctly. * Faulty indoor EEV coil or EEV. * Faulty control board. To troubleshoot: 1. Ensure the stop valve is fully open; repair/replace if needed. 2. Check for refrigerant line restrictions; repair/replace if needed. 3. Verify and adjust the refrigerant charge level. 4. Perform a system leak test. 5. Check the low-pressure sensor connection; repair/replace if needed. 6. Check the indoor EEV and EEV coil; replace if needed. 7. Inspect the indoor blower motor and wiring; repair/replace i...

Summary

Important Information

Safe Refrigerant Handling

Covers safe practices and precautions for handling refrigerants, including warnings about hazards.

Warnings and Notices

Contains critical warnings and general notices for users and technicians regarding safety and compliance.

Product Identification

Nomenclature

Details model identification codes and their meanings for proper unit recognition.

System Operation

Condensing Unit Operation

Explains the function of the outdoor unit and its components during operation.

Cooling, Heating, and Defrost Cycles

Describes the operational principles of the refrigeration cycles and defrost management.

System Startup and Modes

Covers startup tests, charge mode, boost, and dehumidification settings.

Fault Code History

Explains how to access and interpret stored fault codes for diagnostics.

Servicing

Electrical Component Checks

Procedures for checking voltage, wiring, thermostat, and transformer.

Pressure Sensor and Switch Checks

Testing high/low pressure switches and sensors for proper function.

Compressor Checks

Safety precautions and initial checks for the compressor.

Compressor Insulation and Ground Test

Procedures for testing compressor winding insulation and grounding.

Sensor and Valve Testing

Procedures for testing thermistors, EEV coils, and reversing valves.

Refrigerant Leak Testing and Evacuation

Methods for detecting leaks and performing system evacuation.

Duct Static Pressure Measurement

Procedures for measuring static pressure in ductwork and coils.

Indoor Unit Troubleshooting

Diagnosing issues specific to the indoor unit and its components.

Diagnostic Codes and Display

Explains error codes and using the 7-segment display for diagnostics.

CTK04 Addendum

Thermostat Overview and Wiring

Explains ComfortNet system, thermostat, and wiring requirements.

Thermostat Menu Operations

Guides through startup, charge mode, and various setting adjustments.

Setting Thermostat Modes

Procedures for forcing defrost, pump down, and checking system status.

Troubleshooting

Analysis Charts

Diagnostic charts to identify causes based on operating conditions.

Outdoor Unit Error Codes

Lists and explains specific error codes for the outdoor unit.

Network Troubleshooting

Addresses issues related to system communication and network status.

Electrical Board Servicing

Procedures for installing and uninstalling the main electrical board.

Wiring Diagram

System Wiring Diagram

Visual representation of the unit's electrical connections and components.

Accessories

Heater Kit Installation

Details heater kit compatibility, kW ratings, and switch settings.

Checking Heater Components

Procedures for testing heater limit controls, elements, and fuse links.

Amana AVZC18 Specifications

General IconGeneral
BrandAmana
ModelAVZC18
CategoryHeat Pump
LanguageEnglish

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