Robot suspended in the air
Robot is suspended or stuck near a cliff.
The robot is familiar with the environment
and is drawing a map.
Clean the route chaos
The robot vacuum is not within the
network signal coverage of the router.
Please put the robot on the flfloor，or clean the cliff sensors
Wipe camera with alcohol cotton ball gently.
Pat the left, middle and right sides of the infrared bumper to
make it flflexible.
Install dust bin again.
The robot has just arrived at your home and needs to be familiar with
your home environment and draw a clean map. Normally,
it will intelligently plan a route according to your home environment and
generate a map after 2-3 cleanings.
Ensure that the robot vacuum is within the network signal coverage of
the router.
The network configuration can be performed on the robot vacuum only
when it is in the state to be configured. Power on the robot vacuum, open
the panel, short press the power button, and hear the robot vacuum's
prompt tone, which means that the robot vacuum enters the state to be
configured.
Not compatible with 5G network, please use 2.4G network configuration
when connecting.
Don't worry, the robot vacuum can create a cleaning map again.
The robot vacuum must start cleaning from the charging stand.
During the cleaning process, avoid moving the robot vacuum as
much as possible.
Camera is dirty.
Camera abnormal
Bumper abnormal
The bumper may get stuck.
Dust bin maybe installed incorrectly.Dust bin abnormal
The robot vacuum cannot
connect to the App
The cleaning map is lost
Unable to create a family map
on the app
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12
The robot vacuum is not in a
state to be configured.
Not using 2.4GHz network.
Moving the robot vacuum to another
floor may lose the map.
The sweeper did not start from the
charging stand.
Moving the robot vacuum during the
cleaning process caused it to fail to locate.
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