8 ENGLISH 9ENGLISH
TROUBLESHOOTING
The shredder runs in “Rev (Reverse)” mode but not in “Auto (On)” mode.
a) While in “Auto” mode, the motor will not start running until paper is inserted into the feed slot. 
Set the unit to “Auto” and insert paper to be shredded. The sensor that activates the shredder in 
Auto mode is located directly in the center of the slot. If the paper you are inserting is narrow, 
it may not be activating the optical sensor. It is possible that the feed slot has become blocked 
with paper. Insert an index card or any rigid sheet of cardstock (old greeting card, le folder, or a 
sheet torn from a cereal box), directly in the center of the feed slot, while applying force to help 
push the jammed paper through. This will usually clear any paper blockage.
How to clear a paper jam in the shredder.
a) Switch the shredder over into Reverse (REV) mode. While in Reverse, the shredder will back 
up and loosen the jammed paper. If required, you may need to tug and remove several sheets to 
eectively clear the machine. When jammed paper is loosened or removed, switch back to the 
Auto-On mode to continue shredding. Repeat steps if needed.
b) With dicult situations where the reverse function does not help, you may loosen the jammed 
paper with shredder oil (cooking oil is acceptable, nothing aerosol). Start by drizzling oil into the 
blades where the paper is jammed. Let it soak for about 30 minutes to completely saturate. 
Return the shredder back to Auto-On mode. If required, an index card or a rigid sheet of cardstock 
(old greeting card, folded le folder, or a sheet torn from a cereal box) can be fed into the shredder 
to help push the jammed paper through.
The shredder is constantly running while in “Auto (On)” mode.
a) It is possible that the activation sensor, which starts the shredder, has become blocked with 
paper. Insert an index card or any rigid sheet of cardstock (old greeting card, file folder, or a 
sheet torn from a cereal box), directly in the center of the feed slot, while applying force to help 
push the jammed paper through. This will usually clear any paper blocking the activation sensor 
and feed entry.
 WARNING
Avoid touching the document 
feed opening with hands.
Product is not intended for use 
by children (product is not a 
toy).
Do not insert foreign objects 
into the document feed opening.
Do not spray or keep any aerosol 
products in or around shredder.
Avoid loose clothing or jewelry 
touching the document feed 
opening.
Avoid getting hair near the 
document feed opening.
• RISKOFFIRE-Seriousinjury,lossordamagemayoccur.
  Never use any petroleum based or ammable oils or lubricants in or around the machine as  
  some oils can combust causing serious injury.
• DONOTSPRAYORKEEPANYAEROSOLPRODUCTSINORAROUNDTHESHREDDER.
  DO NOT USE CANNED AIR.
  NEVER dispose of flammable chemicals or materials that have come into contact with 
  ammable chemicals (for example, nail polish, acetone, or gasoline) in the shredder basket.
• Nevershredplastic(exceptcreditcardsandCDs),anyhardmaterials,continuousforms,
  newsprint, or anything with adhesives including labels and envelopes.
• Never shred beyond the specied sheet capacity since it may result in extensive damage to 
  the machine.
• DONOTACTIVATEREVERSEFUNCTIONWHILESHREDDINGCREDITCARDSandCDs.
• DonotholdCD/DVDwithngerthroughthecenterringwhilefeedingintotheshredder.
  Serious injury may occur.
• A socket-outlet should be near the equipment and be easily accessible.
• Do not use the shredder if the power cord is damaged in any way.
• Never submerse the shredder or place near water or any heat source.
• Always turn the shredder o and unplug the power cord from the AC outlet before cleaning it, 
  moving it, or emptying the wastebasket.
  Never try to clean or clear the shredder blade.
• Never let the wastebasket become too full. Keep wastebasket emptied so that the shredder 
  output is not impeded. This will lead to shredded material being pulled back up into the 
  shredder and cause jams.
• DONOTATTEMPTTOOPENOROTHERWISEREPAIRBYOPENINGTHESHREDDERHEAD.
  THIS WILL VOID THE PRODUCT WARRANTY.